Job Summary
The Licensed Massage Therapist role is to provide and maintain the highest standards of massage therapy and recommendations for home care. A massage therapist must provide excellent guest care and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.
Responsibilities and Duties
- Provides guests with thorough and knowledgeable professional massage treatments, adhering to company protocols.
- Maintains the established revenue and guest retention goals for the massage department.
- Ensures guests receive a detailed prescription plan after each service for home care regimen.
- Demonstrates full knowledge and understanding of all services and products while educating guests in these areas.
- Actively promotes spa treatments, retail products, packages, and seasonal promotions.
- Responsible for setting‑up treatment room according to standards.
- Upholds and practices the universal health care protocol/standards of sanitation and sterilization as directed by state/city law and the spa’s policies/procedures when dealing with guests and coworkers.
- Performs prep work, cleans, and restocks room per spa standards.
- Attends scheduled departmental meetings, trainings and workshops.
- Provides services within the scope of practice of profession as defined by the state/city/ local law, and in accordance with applicable regional laws and regulations.
Job Requirements
- Must have an applicable state license to perform services.
- Must have received massage training from an accredited/approved massage school.
- 12 to 18 months preferred experience working in a high‑end resort or urban day spa environment.
- Must be available to work varying shifts such as nights, weekends, and holidays.
- Must have US work authorization to be considered for this role.
Technical or Administrative Knowledge
- Thoroughly educated and understands the anatomy of the body and the effects of the specific techniques utilized to determine contraindications and recommend beneficial services.
- Possesses excellent communication skills and provides legible, articulate communication.
- Demonstrates commitment to provide the highest quality of massage therapy to those who seek professional service.
- Must possess a cooperative and positive attitude, exercising reason.
- Must be able to interact professionally and with sensitivity to the needs of guests and co‑workers.
- Demonstrates respect, sensitivity, and concern for guests’ needs with a professional and pleasant manner.
- Collaborates and partners – identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.
Benefits and Perks
A competitive benefits package is offered.
- 401k savings plan
- Paid time away from work
- Employee spa service/retail discounts and Friends & Family program
Sign On Bonus
Sign on bonus is available for both full time and part time positions.