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The Ritz-Carlton seeks a passionate Massage Therapist to provide exceptional massage services and body treatments to our guests. You will assess individual needs, promote services, and ensure a memorable experience while adhering to industry standards and maintaining a professional environment. Join our team to contribute to our commitment to outstanding guest service and a supportive workplace.
Provide massage services to guests using props and/or products. Offer body treatments such as scrubs, wraps, and hydrotherapy. Assess guest needs and contraindications (e.g., allergies, high blood pressure, pregnancy) before starting services. Stay updated on current techniques and modalities. Escort guests to and from treatment rooms and prepare the workstation accordingly. Check with guests regularly to ensure comfort and safety. Promote and sell spa services and retail products. Maintain cleanliness and sterilization of tools, workstations, and treatment rooms. Adhere to scheduled times and handle guest behavior professionally following Marriott standards. Keep skills and licensure current as per regional requirements.
Report accidents, injuries, and unsafe conditions; complete safety training and certifications. Follow company policies, maintain a professional appearance, and ensure confidentiality. Greet guests warmly, anticipate needs, and thank them sincerely. Communicate professionally and foster positive relationships. Be physically capable of standing, sitting, walking, and handling objects of varying weights. Perform additional duties as assigned.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We value the unique backgrounds of our associates and do not discriminate based on protected characteristics. Join us at The Ritz-Carlton, where we strive for exceptional service and a memorable guest experience, guided by our Gold Standards and Service Values.