Massage Therapist

Innisbrook Resort; Dunedin (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading resort as a Massage Therapist where you will provide exceptional customer service while performing professional massage and body treatments. This part-time role requires adherence to spa protocols and specific qualifications, including an active massage license.

Qualifications

• Must maintain an active massage license issued by the State of Florida.
• Customer service experience, preferably in a spa.
• Previous massage experience preferred.

Responsibilities

• Provide exceptional customer service while offering professional massage and body treatments.
• Maintain the highest level of product knowledge and perform treatments as per spa protocols.
• Clean and disinfect all equipment daily.

Skills

Customer service

Excellent verbal and written skills

Professional manner

Education

High School Diploma or GED

Active massage license issued by the State of Florida

Job description

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POSITION OBJECTIVE

The Massage therapist is responsible for providing exceptional customer service while providing professional massage and body treatments.

POSITION OBJECTIVE

The Massage therapist is responsible for providing exceptional customer service while providing professional massage and body treatments.

Essential Job Functions

• Understands and uses universal precautions when providing services. Assesses contraindications of guest that may prevent service from taking place.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Recommends products for home use with a minimum service to sales ratio of 25%.
• Performs all treatments on services’ menu based on current certifications.
• Suggests to guests other beneficial treatments offered in the spa.
• Understands the ingredients in products and can explain their benefits to the guests. Answers guest’s questions in a knowledgeable and professional manner.
• Begins and ends all treatments on time.
• Works assigned schedule.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director of product needs.
• Creates and maintains client cards with treatment notes, when appropriate.
• Completes all assigned side work.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Completes other duties assigned by the Spa Director.
• Cleans and disinfects all equipment on a daily basis.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.
  
  

Education/Experience

• High School Diploma or GED.
• Must maintain an active massage license issued by the State of Florida.
  
  

Requirements

• Customer service experience, preferably in a spa.
• Ability to explain various treatments/services to guests.
• Excellent customer service skills and work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Strong team player.
• Must be comfortable with product recommendation.
• Previous massage experience preferred.
  
  

PHYSICAL DEMANDS

• Ability to lift 25 lbs.
• Ability to stand or sit for long periods.
• Awareness of proper body mechanics to prevent injury.
• Ability to bend, stretch, twist, stoop, kneel or reach with body, arms and/or legs.
  
  

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
  
  

Must be able to change activity frequently and cope with interruptions

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitality

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