Massage Therapist

AECOM; Aurora (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Massage Therapist to provide exceptional massage services and body treatments to guests at a prestigious resort. This full-time position involves managing guest comfort, maintaining a clean workspace, and adhering to company policies. The ideal candidate will possess a relevant massage license and at least one year of experience, ready to offer outstanding customer service in a vibrant work environment.

Benefits

Health care benefits

Earned paid time off

Life insurance

Disability coverage

Other life and work wellness benefits

Qualifications

• Requires State or Regional Massage License.
• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Provide massage services to guests using various techniques.
• Maintain cleanliness of workstation and treatment rooms.
• Promote and sell spa services and retail offerings.

Skills

Customer Service

Massage Techniques

Time Management

Education

Technical, Trade, or Vocational School Degree

Job description

**Additional Information** $11.79 Per Hour plus Commission, Gratuity and Retail Commission, Benefit Rate of $14.81, Open Availability and Weekends required

**Job Number** 25094194

**Job Category** Spa

**Location** Gaylord Rockies Resort & Convention Center, 6700 North Gaylord Rockies Boulevard, Aurora, Colorado, United States, 80019VIEW ON MAP (https://www.google.com/maps?q=Gaylord%20Rockies%20Resort%20%26%20Convent...)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: State or Regional Massage License

_The pay rate for this position is $11.79 per hour and is eligible for tips, commissions, and service charge Other tasks, such as training time and paid time off, will be paid hourly at a rate of $14.81 per hour. The position offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions._

_The application deadline for this position is 21 days after the date of this posting, 06/10/2025._

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.