Massage Therapist

State Farm Mutual Automobile Insurance Company; Auburn (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company seeks a Massage Therapist to provide high-quality body treatments in a luxury spa environment. The role involves delivering professional massages while ensuring guest satisfaction through effective communication and maintaining the standards of hygiene and service. Candidates should hold a relevant massage therapy license and have a year of experience in a similar setting.

Qualifications

• Must maintain a positive attitude in a high-volume service environment.
• 1-year experience providing massage services is preferred.
• Ability to lift up to 15 pounds.

Responsibilities

• Administer professional massage and body treatments.
• Maintain spa cleanliness and promote spa services.
• Communicate effectively with guests and management.

Skills

Teamwork

Customer Service

Time Management

Education

High school diploma or equivalent

Current license in massage therapy

Job description

Job Summary:

The Massage Therapist will administer professional massage and body treatments to guests.

Supervisory Responsibilities:

None.

Duties & Responsibilities:

Prompt with each appointment and perform services within the appropriate time allotted for the service.

Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.

Be flexible with your schedule, supporting the needs of the spa.

Properly care for equipment and use proper amounts of product to assist with cost controls.

Have complete knowledge and understanding of all services and products while educating and training guests in these areas.

Actively promote home care programs, meeting minimum retail sales goals.

Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.

Perform prep work and properly clean and restock the work area as required.

Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.

Handle guests' questions and concerns professionally and courteously.

Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.

Assist in all areas of spa operation as requested by management.

Performs other related duties as assigned.

Required Skills & Abilities:

Maintain a positive attitude and contribute toward a quality work environment.

Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.

Strong team-work and collaborative skills is required.

Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image.

Intelligent and articulate individual who can relate to a diverse group of guests and co-workers.

Education & Experience:

High school diploma or equivalent is required.

Have and maintain a current license in massage therapy.

Minimum of 1-year experience providing massage services in a high-end salon or luxury spa environment, a plus.

Physical Requirements:

Prolonged periods of walking, standing, and sitting.

Must be able to lift up to 15 pounds at times.

To Apply: visit our website: https://ithakahp.com/careers/

We are An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.