Massachusetts, Wellesley, Studio Manager

Glowbar; Wellesley (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Vacation & sick leave

Paid holidays

DailyPay

Life insurance

EAP

Commuter benefits

Free Glowbar membership

Employee discount

Referral bonuses

Product credit

Job summary

Glowbar in Massachusetts is seeking a Studio Manager to own a location’s operations, team, and client experience. You’ll drive growth, build a culture, and set the standard for excellence in every shift.

Lead front desk, analyze performance, recruit and train staff, manage labor and expenses, and partner with local businesses to expand Glowbar’s brand while ensuring safety and brand standards.

Qualifications

• 3+ years of progressive people management experience in a fast-paced, service-based industry
• Proven track record of operational and financial success in driving studio margins
• Strong leadership presence with ability to hire, train and develop teams

Responsibilities

• Own the front desk as a hospitality leader across two shifts per week and daily lunch coverage
• Analyze weekly and monthly performance data to spot trends and opportunities
• Recruit, interview, and build a team aligned with Glowbar values
• Onboard and train new members, conduct performance reviews and ongoing feedback
• Maintain studio morale, address friction, and protect profitability
• Manage studio labor and expenses with an owner mindset
• Build Glowbar brand through local partnerships and lead generation
• Ensure safety, cleanliness, and brand compliance across the studio

Skills

People management

Leadership

Communication

Problem solving

Strategic thinking

Job description

Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.

The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward.

What You’ll Do:

You’ll be across everything - the numbers, the team, and the community. Every day, you’ll:

• Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example
• Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth
• Recruit, interview, and build a team that reflects Glowbar’s values and standards
• Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback
• Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself
• Manage studio labor and expenses with an owner’s mindset, protecting profitability
• Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation
• Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception

Who We’re Looking For:

• 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)
• Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth
• Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals
• A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven
• Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike
• A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities
• Flexible availability, including weekends (we’re busiest when clients have time to glow)
• Full-Time:7-day open availability, including both weekend days
• Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment

Your Glow Package (Compensation & Benefits):

• Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count
• 2% annual compensation increase eligibility
• Medical, dental, and vision insurance largely covered by Glowbar
• 80 hours of vacation + paidsick leave
• 6 Paid holidays
• DailyPay - access part of your paycheck before payday at no cost
• Disability, accident, critical illness, and life insurance coverage
• Employee Assistance Program (EAP) with free mental wellness support
• Commuter benefits to help save on transit and parking
• Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)
• 25% employee discount off skincare products
• $150 employee referral bonuses for bringing great people to the team
• $15 product credit for every first-time client you refer

Working Conditions:

Our studios are energetic, on-your-feet environments. You should be comfortable with:

• Standing, walking, and moving throughout your full shift
• Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)
• Stairs, varying temperatures, and the occasional humidity of a laundry room
• Evening, weekend, and holiday availability to meet client demand

We’re the DOPEST - and we mean it. Join us, and let your career truly glow!