Coming Soon! Massachusetts, Boston, Studio Manager

Glowbar; Boston (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Annual bonus potential up to $13k

Medical/dental/vision insurance

Vacation 80 hours

6 paid holidays

DailyPay

Commuter benefits

Free Glowbar membership

Employee discount 25%

Referral bonuses

Product credit

Job summary

Glowbar is seeking a Studio Manager in Boston to own the day-to-day at a fast-paced skincare studio. You’ll lead a team, shape client experiences, and drive growth while upholding Glowbar’s brand standards.

This role covers staffing, training, performance coaching, and stewardship of profitability, with a culture that puts people first and delivers remarkable results. You’ll balance hospitality leadership with business metrics, steering labor and expenses, building community partnerships, and

Qualifications

• 3+ years of progressive people management experience in a fast-paced service-based environment
• Proven track record of operating and financially growing a studio
• Exceptional leadership with ability to hire, train, and coach high performers
• Strong communication, empathy, and collaboration across teams and clients

Responsibilities

• Own front desk operations and guest experience across two shifts per week
• Analyze weekly and monthly performance data to drive membership and product sales
• Recruit, interview, and build a values-aligned team
• Onboard and train new hires; conduct 1:1s, scorecard reviews, and ongoing feedback
• Maintain studio morale and address friction to sustain culture and retention
• Manage labor and expenses to protect profitability
• Build local partnerships to drive lead generation
• Ensure safety, cleanliness, and brand standards across the studio

Skills

People management

Leadership

Operations analytics

Customer focus

Job description

Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way.

The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward.

What You’ll Do:

You’ll be across everything - the numbers, the team, and the community. Every day, you’ll:

Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example

Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth

Recruit, interview, and build a team that reflects Glowbar’s values and standards

Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback

Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself

Manage studio labor and expenses with an owner’s mindset, protecting profitability

Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation

Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception

Who We’re Looking For:

3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable)

Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth

Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals

A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven

Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike

A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities

Flexible availability, including weekends (we’re busiest when clients have time to glow)

Full-Time:7-day open availability, including both weekend days

Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment

Your Glow Package (Compensation & Benefits):

• Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count
• 2% annual compensation increase eligibility
• Medical, dental, and vision insurance largely covered by Glowbar
• 80 hours of vacation + paidsick leave
• 6 Paid holidays
• DailyPay - access part of your paycheck before payday at no cost
• Disability, accident, critical illness, and life insurance coverage
• Employee Assistance Program (EAP) with free mental wellness support
• Commuter benefits to help save on transit and parking
• Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value)
• 25% employee discount off skincare products
• $150 employee referral bonuses for bringing great people to the team
• $15 product credit for every first-time client you refer

Working Conditions:

Our studios are energetic, on-your-feet environments. You should be comfortable with:

Standing, walking, and moving throughout your full shift

Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise)

Stairs, varying temperatures, and the occasional humidity of a laundry room

Evening, weekend, and holiday availability to meet client demand

We’re the DOPEST - and we mean it. Join us, and let your career truly glow!