Mass Spec Application Support Specialist

Revvity; Tallahassee (FL); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Paid Time-Off

Parental Benefits

Compassionate Care Leave

401k with Company Match

Employee Stock Purchase Plan

Job summary

Revvity's State of FL Department of Health newborn screening lab position seeks a Customer Application Support Specialist to run Mass Spec assays and perform instrument verifications. You will troubleshoot on-site and remotely, maintain equipment, and document results with the team leader.

The ideal candidate holds a Bachelor’s degree in chemistry, biochemistry, or related field, and Florida CL license eligibility. Shifts Mon-Sat 7am-4pm EST with comprehensive benefits offered.

Qualifications

• Bachelor’s degree in chemistry, biochemistry, or related scientific discipline.
• Florida Clinical Laboratory License eligible.
• Ability to follow SOPs to run Mass Spec instrumentation.
• Ability to work in a team with shared goals and responsibilities.
• Ability to perform complex analytical processes without direct supervision.
• Excellent presentation and communication skills.

Responsibilities

• Operate Revvity Mass Spec assays in the FL lab.
• Perform daily, weekly and monthly maintenance.
• Run yearly validation/harmonization plates.
• Troubleshoot technical issues onsite and remotely.
• Work with onsite service engineers when service is required.
• Create documentation for all work performed.
• Engage Customer Service to assist with orders.
• Transition knowledge via documentation and communication.
• Produce and maintain customer training material.
• Assist in standards and improvements for efficiency and turnaround.
• Assist in special projects for instrumentation configuration.
• Proactively communicate status of projects to the Team Leader.
• Train new and current employees in procedures and SFDC.
• Deliver deadlines with proactive status reports.

Skills

Mass Spec troubleshooting

Technical documentation

Team collaboration

Scientific reporting

Education

Bachelor’s degree in chemistry, Biochemistry, or related scientific discipline

Tools

Mass Spectrometer (Revvity)

Job description

Revvity's State of FL Department of Health newborn screening lab position seeks a Customer Application Support Specialist to run Mass Spec assays and perform instrument verifications. You will troubleshoot on-site and remotely, maintain equipment, and document results with the team leader.

The ideal candidate holds a Bachelor’s degree in chemistry, biochemistry, or related field, and Florida CL license eligibility. Shifts Mon-Sat 7am-4pm EST with comprehensive benefits offered.