Masalit Interpreter

Language Line LLC in; New York (NY); Remote; Full time

Job summary

Join a leading company as a Bilingual Masalit-English Phone Interpreter, working from home. You'll facilitate communication across various industries, ensuring clarity and professionalism in interpreting. This role requires fluency in Masalit and English, along with excellent listening skills and cultural sensitivity. Enjoy industry-leading training and opportunities for advancement in a diverse work environment.

Benefits

Employee Referral Program

Opportunities for advancement

Inclusive, diverse work environment

Qualifications

• Fluency in Masalit and English required.
• Experience in language-related fields preferred.

Responsibilities

• Handle on-demand calls, interpreting between Masalit and English.
• Maintain professionalism and cultural sensitivity during calls.

Skills

Fluency in Masalit

Fluency in English

Listening Skills

Cultural Sensitivity

Education

High school diploma or equivalent

Job description

At LanguageLine, we strive for a world in which language and cultural barriers no longer exist. Use your language skills to dramatically improve the lives of limited-English speakers, as well as the Deaf and Hard-of-Hearing. Even better, you can do this while working from your own home.

LanguageLine has been certified as a Great Place to Work and is regularly listed as one of America's top work-from-home employers.

Our interpreters serve clients across numerous industries, including healthcare, 911, first responders, education, government agencies, and all walks of business.

As an interpreter, you will receive industry-leading training to develop new skills and advance your career. We operate in a certified ASTM and ISO environment and provide support through a Senior Language Specialist and our Interpreter and Technology Help Desks.

Join our team now!

Job Description

Work at Home Bilingual Masalit-English Phone Interpreter

Location: Remote within the United States.

Pay: $1.25 - $1.40 per minute, depending on the time of day and interpretation level.

We Offer:

• Employee Referral Program
• Opportunities for advancement
• An inclusive, diverse work environment

Position Overview:

The Masalit Telephone Interpreter handles on-demand calls, conveying the meaning between Masalit and English speakers. You will facilitate communication across industries such as healthcare, government, insurance, finance, utilities, travel & hospitality, general business, law enforcement, court, and 911.

You will process information quickly, recognize cultural sensitivities, and maintain professionalism and courtesy. The role involves interpreting a range of topics, from simple to complex, technical to non-technical.

This position does not involve written translation; verbal interpretation is required. Translators and other linguists are encouraged to apply.

This is a remote position. You must ensure a quiet, secure environment at home.

Essential Job Functions

• Promptly respond to interpreting sessions, maintaining professionalism.
• Accurately render concepts and meanings, following interpretation protocols.
• Speak clearly, with proper pronunciation and polite expressions.
• Maintain a professional demeanor at all times.
• Remain calm in stressful or emotional situations, especially during emergency calls.
• Be punctual and available during work hours.
• Follow client instructions and protocols, avoiding unauthorized interaction with LEP individuals.
• Understand industry-specific terminology and protocols.
• Demonstrate cultural sensitivity and adaptability.
• Handle emotionally charged calls and high volumes as needed, maintaining service quality.

Qualifications

• Fluency in Masalit and English, with cultural competency.
• Ability to assess regional and accent differences.
• Excellent listening, retention, and note-taking skills.
• Ability to stay neutral and objective, even with sensitive topics.
• Experience in language-related fields preferred.
• Adaptability to technological enhancements.
• Must be at least 18 years old and authorized to work in the US.
• High school diploma or equivalent.
• Ability to read and write in requested languages (highly preferred).

Additional Requirements

Post-offer background checks and drug screening may be required based on location.

Technical Requirements:

• Dedicated device (PC, tablet, or smartphone).
• High-speed internet (minimum speeds specified).
• Quiet workspace free from distractions.

Physical Requirements:

• Operate keyboard/mouse, remain stationary, and lift up to 26 lbs.
• Manual dexterity for typing/writing.
• Ability to work in moderate noise levels.

We are an equal opportunity employer, committed to diversity and inclusion, and provide accommodations for applicants with disabilities. All qualified applicants will receive consideration for employment without discrimination based on protected characteristics.