Markets Support Analyst

Bank of America; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Bank of America in Jacksonville, FL, United States, is seeking an operations professional to manage data across client, account, instrument, and agreement records and support daily trade activity.

You will monitor client trading activity, perform settlements with counterparties, and help ensure accurate processing and governance of trade data. 40 hours/week, first shift, in-office role.

Qualifications

• 1-3 years of Financial Services experience.
• Works independently with limited direction on process improvements.
• Advanced understanding of in-house system capabilities and external market factors required to adapt to ongoing business/regulatory demands.
• Ability to think of new, innovative ways of supporting the business to meet reduced expenses.

Responsibilities

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms.
• Ensures transactions are completed in an accurate and timely manner.
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management.
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs.
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks.
• Performs tasks accurately during high volume periods in a team environment.
• Identifies and flags potential risks in a timely manner.

Skills

Collaboration

Customer and Client Focus

Oral Communications

Prioritization

Active Listening

Adaptability

Business Acumen

Client Management

Data Collection and Entry

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us.

Responsibilities

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Qualifications

• 1-3 years of Financial Services experience
• Works independently with limited direction on process improvements.
• Advanced understanding of in-house system capabilities and external market factors required to adapt to ongoing business/regulatory demands.
• Ability to think of new, innovative ways of supporting the business to meet reduced expenses.

Desired Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift

1st shift (United States of America)

Hours Per Week

40