Marketplace Program & Technical Strategist (Agile / AWS)

Innosoft Corp.; Northern (KY); Remote; USD 170,000 - 175,000; Full time

Benefits offered by this job

50% Health Insurance Paid by Innosoft

Paid Vacation

401K Match

STD/LTD and AD&D paid by Innosoft

Job summary

Innosoft Corporation is seeking a Marketplace Program & Technical Strategist to lead cross‑organizational Marketplace initiatives, focusing on fraud, AWS, and Agile delivery. The role involves executive-facing reporting, policy alignment, and collaboration with engineering, fraud, and policy teams.

The position requires 5+ years in program management or technical strategy, familiarity with health‑insurance Marketplace systems, and strong executive communication skills.

Qualifications

• 5+ years of relevant experience in program management, technical strategy, or management analysis.
• Experience with health insurance Marketplace systems (Federally Facilitated Marketplace, ACA exchange, or comparable enrollment platform)
• Working knowledge of AWS services and cloud-native architecture, including resilience patterns, monitoring pipelines, and deployment processes
• Agile program management experience: multi-team backlogs, dependencies, sprint execution, roadmaps, and delivery cadence
• Fraud or enrollment-integrity subject matter expertise, with the ability to advise senior leadership
• Risk analysis and dependency management across a Marketplace ecosystem
• Executive-level communication, including dashboards, risk summaries, readiness assessments, and recommendations
• Change management and stakeholder engagement experience

Responsibilities

• Provide program leadership and strategy across cross‑organizational Marketplace programs aligned with executive priorities.
• Drive resilience, modernization, and continuous‑improvement across Marketplace systems.
• Guide application development and cross‑capability teams toward sustainable outcomes.
• Shape program roadmaps and delivery structures that integrate technical, fraud, and policy considerations.
• Act as a trusted fraud SME informing enrollment integrity strategies and decision-making.
• Advise leadership on fraud mitigation approaches, system impacts, and technical delivery considerations.
• Present fraud-related program updates in executive forums with alignment across stakeholders.
• Diagnose and resolve Marketplace technical issues using AWS knowledge and cloud-native architecture.
• Partner with engineering to translate program requirements into actionable designs and improvements.
• Manage multi-team backlogs, dependencies, sprint execution, and delivery cadence.
• Facilitate roadmap alignment, iterative delivery, and continuous‑discovery practices.
• Lead change management for new processes, technologies, and policies.
• Coordinate communication across Marketplace leadership, fraud, technical delivery, and policy partners.
• Translate complex technical information into concise guidance for executives and non‑technical stakeholders.
• Develop executive-ready dashboards, risk summaries, and solution recommendations.
• Support executive decisions through data-driven insights and risk evaluation.
• Apply knowledge of Marketplace policy/regulatory requirements to planning.
• Work within the continental United States and maintain federal suitability where required.

Skills

Program management

Agile program management

AWS

Fraud subject matter expertise

Executive communication

Regulatory awareness

Change management

Executive dashboards

Education

Bachelor's degree in business, information systems, computer science, public health, or related field

Tools

AWS

Cloud-native architecture

Data analytics tools

Job description

Marketplace Program & Technical Strategist (Agile / AWS)

Turn Marketplace fraud intelligence, AWS architecture, and Agile delivery into decisions that executives can act on.

About the role

Innosoft Corporation is hiring a Marketplace Program & Technical Strategist to support a national health insurance Marketplace program at a federal health agency. You will help design, scale, and manage complex, cross-organizational programs by combining program management, fraud subject matter expertise, Marketplace data analytics, and hands‑on technical problem solving.

If your background is in roles such as Technical Program Manager, Agile Program Manager, Management Analyst, or Fraud Program Lead, this role was built for you.

Why this role

• National‑scale federal healthcare program with direct executive visibility
• A rare mix of program leadership, fraud expertise, AWS, and Agile delivery in a single role
• Close collaboration with engineering, fraud, and policy teams
• Hiring now, with prompt follow‑up for qualified candidates

Location and schedule

Full time. Remote within the continental United States.

What you will do

Program leadership and strategy

• Support the program lead in the design, scaling, and ongoing management of complex, cross‑organizational Marketplace programs aligned with executive priorities.
• Drive resilience, modernization, and continuous‑improvement initiatives across Marketplace systems.
• Guide application development and cross‑capability teams toward sustainable outcomes.
• Help shape program roadmaps and delivery structures that integrate technical, fraud, and policy considerations.
• Serve as a trusted fraud SME, informing Marketplace fraud operations, enrollment‑integrity strategies, and decision‑making.
• Advise leadership on fraud mitigation approaches, system impacts, and technical delivery considerations.
• Present fraud‑related program updates in executive forums with clarity and alignment across stakeholders.

Technical problem solving and AWS

• Diagnose and resolve Marketplace technical issues using strong knowledge of AWS services, cloud‑native architecture, resilience patterns, monitoring pipelines, and deployment processes.
• Partner with engineering teams to turn program requirements into actionable solution designs and architectural improvements.
• Manage multi‑team backlogs, dependencies, sprint execution, and delivery cadence across Marketplace programs.
• Facilitate roadmap alignment, enable iterative delivery, and embed continuous‑discovery practices.

Change management and stakeholder engagement

• Lead change management so that new processes, technologies, and policies are understood, adopted, and sustained.
• Coordinate communication across Marketplace leadership, fraud teams, technical delivery teams, and policy partners.
• Translate complex technical and programmatic information into concise, actionable guidance for executives and non‑technical stakeholders.

Executive reporting and decision support

• Develop and deliver executive‑ready dashboards, risk summaries, fraud insights, readiness assessments, and solution recommendations.
• Support executive decisions through structured analysis, data‑driven insights, and clear evaluation of risks, impacts, and mitigation options.

Policy and regulatory awareness (a plus)

• Apply working knowledge of Marketplace policy, regulatory requirements, and compliance frameworks so program strategies stay aligned with agency expectations, and partner with policy teams to build regulatory changes into program and technical planning.
• U.S. person, able to obtain and maintain a federal Public Trust suitability determination.
• Work is performed within the continental United States.

What you need

• 5+ years of relevant experience in program management, technical strategy, or management analysis
• Experience with health insurance Marketplace systems (Federally Facilitated Marketplace, ACA exchange, or a comparable enrollment platform)
• Working knowledge of AWS services and cloud‑native architecture, including resilience patterns, monitoring pipelines, and deployment processes
• Agile program management experience: multi‑team backlogs, dependencies, sprint execution, roadmaps, and delivery cadence
• Fraud or enrollment‑integrity subject matter expertise, with the ability to advise senior leadership
• Risk analysis and dependency management, including upstream and downstream impacts across a Marketplace ecosystem
• Executive‑level communication, including dashboards, risk summaries, readiness assessments, and recommendations
• Change management and stakeholder engagement experience

Bachelor's degree in business, information systems, computer science, public health, or a related field, or equivalent professional experience.

Preferred qualifications

• Recent CMS or Federally Facilitated Marketplace experience (strongly preferred)
• Working knowledge of Marketplace policy, regulatory requirements, and compliance frameworks
• Experience in a federal contract delivery environment

Certifications

Preferred: PMP, PMI-ACP, Certified ScrumMaster, SAFe, or an AWS certification (Cloud Practitioner, Solutions Architect Associate, or higher).

Standard Employee Benefits.

50% Health Insurance Paid by Innosoft, Paid Vacation, 401K Match, STD LTD and AD&D paid by Innosoft.

Compensation

The salary range for this position is $170,000 to $175,000 annually. Actual compensation is determined by experience, qualifications, skills, location and internal equity. This range reflects the anticipated base salary and does not include bonus, benefits or other compensation.

Corp‑to‑corp (C2C) engagements are also considered at $90 per hour. Employee benefits apply to W2 employees only.

Innosoft Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, marital status, protected veteran status, or any other characteristic protected by applicable federal, state or local law.

As a federal contractor, Innosoft Corporation complies with its applicable equal employment opportunity and affirmative action obligations, including Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

Reasonable accommodation. If you need a reasonable accommodation to complete any part of the application or interview process, please contact [e-mail] and we will work with you.

Employment is contingent upon successful completion of a background investigation, drug screening and reference checks in accordance with Innosoft Corporation policy.