Marketplace Lead Business Analyst

Dentsu Aegis Network; Massachusetts; Remote; USD 78,000 - 127,000; Full time

Job summary

A leading digital consulting firm is seeking a Marketplace Lead Business Analyst to join their Commerce team. This remote role involves strategic consulting, solution design, and mentoring junior analysts. Ideal candidates will have over 5 years of experience in client-facing Business Analyst roles, with a strong focus on ecommerce and marketplace platforms. The position offers a competitive salary and comprehensive benefits including health insurance and flexible paid time off.

Benefits

Medical, vision, and dental insurance

Flexible paid time off

At least 15 paid holidays per year

Qualifications

• 5+ years in a client-facing Business Analyst role, preferably in ecommerce.
• Experience with marketplace platforms like Mirakl, VTEX, or Spryker.
• Proficiency in Agile methodologies and tools like Jira and Confluence.

Responsibilities

• Lead client engagements and identify opportunities for optimization.
• Act as a subject matter expert on marketplace platforms.
• Write user stories and manage development progress.

Skills

Client-facing Business Analyst experience

Understanding of B2B/B2C workflows

Proficiency in Agile methodologies

Strong communication skills

Tools

Jira

Confluence

Marketplace platforms (Mirakl, VTEX, Spryker)

Job description

Job Description:

About the Role

We’re looking for a Marketplace Lead Business Analyst to join our Commerce team and help shape the future of digital marketplaces. This role blends strategic consulting with hands-on delivery, guiding clients through complex implementations and identifying opportunities for growth. You’ll work cross-functionally with Strategy, Design, and Engineering teams to deliver innovative solutions that drive business value.

This is a remote position reporting to Sr. Business Analyst Manager.

Responsibilities:

• Strategic Leadership & Consulting: Lead client engagements, aligning business goals with marketplace capabilities.
• Facilitate roadmap discussions and identify opportunities for optimization and innovation.
• Use data-driven insights to uncover gaps and risks, and recommend improvements.

• Solution Design & Architecture: Act as a subject matter expert on marketplace platforms (e.g., Mirakl, VTEX, Spryker).
• Translate complex business needs into clear functional specifications.
• Collaborate with architects and stakeholders to design scalable solutions.

• Delivery & Execution: Lead Agile ceremonies including Sprint Planning and Backlog Refinement.
• Write user stories with clear acceptance criteria and manage development progress.
• Coordinate User Acceptance Testing (UAT) and support defect resolution.

• Team Development & Mentorship: Mentor junior analysts and contribute to best practices and frameworks.
• Foster a collaborative, inclusive team culture that values diverse perspectives.

Qualifications:

Required

• 5+ years in a client-facing Business Analyst role, preferably in ecommerce or marketplaces.
• Experience with marketplace platforms such as Mirakl, VTEX, or Spryker.
• Strong understanding of B2B/B2C workflows, vendor management, and commission models.
• Familiarity with APIs, system architecture, and ecommerce tools (OMS, ERP, WMS, PIM, CRM).
• Proficiency in Agile methodologies (Scrum or SAFe) and tools like Jira and Confluence.
• Demonstrated ability to lead cross-functional teams across time zones.

Preferred

• Certifications in marketplace platforms.
• Experience in multi-vendor or B2B commerce environments.
• Awareness of AI applications in ecommerce.

The annual salary range for this position is $78,000-$126,500. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.