Marketplace General Manager (MGM)

Autura; Boston (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in the towing and impound industry is seeking a Marketplace General Manager (MGM) to drive growth in Northern Virginia. This role involves managing the sales lifecycle, supporting new sellers, and collaborating with internal teams to ensure marketplace success. The ideal candidate will have extensive experience in sales, a strong understanding of the industry, and excellent project management skills.

Benefits

Competitive base salary with performance-based commission

Fully paid benefits package: medical, dental, vision

401(k) with company match

Flexible, remote-first work environment

Open PTO policy

Opportunity to help scale a high-growth digital marketplace

Qualifications

• 5+ years in sales, account management, or business development.
• Experience in automotive, towing, SaaS, or digital marketplace.
• Strong understanding of the towing/impound industry.

Responsibilities

• Lead the full sales cycle for impound and towing accounts.
• Prospect for new partners and manage relationships.
• Provide regional market insights and competitive feedback.

Skills

Sales

Account Management

Business Development

Communication

Project Management

Tools

Salesforce

Job description

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About Autura: Autura is redefining how the towing, impound, and municipal vehicle ecosystem operates. Through a comprehensive software platform—Towing, Payment Processing, GPS Tracking, Lien management, Auction Marketplace, Data, and Private Property Impound—Autura delivers technology that simplifies operations and drives profitability for towers, impound lots, and government entities. Following our acquisition of Traxero, we are accelerating the expansion of Autura Marketplace—our digital auction platform purpose-built for this industry.

The Opportunity: As Marketplace General Manager (MGM) for Northern Virginia, you will be at the forefront of regional growth for the Autura Marketplace. Your core responsibility will be to identify, close, and support new impound and towing sellers on our platform. You will manage the entire sales lifecycle—from prospecting and working with internal buyer development teams to launching and maintaining high-performing marketplace sellers in partnership with the Customer Success teams.

Key Responsibilities:

1. Lead the full sales cycle for impound and towing accounts—from initial outreach to onboarding and activation on the Autura Marketplace platform
2. Prospect for new partners, including impound lots for Private Property Impounds (PPI), private towing companies, and police rotation yards across Northern Virginia
3. Collaborate closely with the Buyer Development team to ensure robust buyer demand and alignment with seller capabilities.
4. Close deals with new accounts and coordinate with Customer Success for a seamless launch and ongoing support
5. Serve as the primary relationship manager and display great project management skills during early adoption to ensure seller engagement and inventory throughput.
6. Provide regional market insights and competitive feedback to help shape product direction and marketing strategy.
7. Participate in industry events, association meetings, and on-site visits to build trust and expand influence.
8. Manage customer interactions and sales-related activities promptly through Salesforce

What You Bring:

1. 5+ years in sales, account management, or business development—preferably in automotive, towing, SaaS, or digital marketplace environments.
2. Proven experience managing complex sales cycles with multiple stakeholders.
3. Strong understanding of the towing/impound industry or government-related vehicle operations.
4. Hunter mindset and action-biased approach with the ability to build, manage, and close a high-velocity pipeline.
5. Excellent collaboration and communication skills to work cross-functionally with Sales, Buyer Development, and Customer Success teams
6. Willingness to travel, mostly in Northern Virginia, to build face-to-face relationships. Expect to be on the road most of your work week.

Perks & Benefits:

1. Competitive base salary with performance-based commission
2. Fully paid benefits package: medical, dental, vision
3. 401(k) with company match
4. Flexible, remote-first work environment
5. Open PTO policy
6. Opportunity to help scale a high-growth digital marketplace backed by industry leaders

Autura is committed to creating a safe and inclusive work environment that values diversity and promotes opportunity for all. We continuously work to foster an inclusive culture where team members can thrive and innovate.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity. We do not discriminate based on race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected status.