Marketplace Deli Team Member for Coastal Resort Destination

Noble House Hotels & Resorts; Pacific City (OR); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Deli Team Member to join their vibrant team. In this role, you'll be responsible for providing exceptional customer service at the deli counter, preparing food, and ensuring the highest standards of cleanliness and food safety. This position offers the opportunity to engage with guests, create memorable experiences, and contribute to a fun and fast-paced environment. If you have a passion for hospitality and enjoy working in a team-oriented setting, this is the perfect opportunity for you to shine and make a difference in the lives of guests.

Benefits

Onsite Parking

Complimentary Shift Meal

Qualifications

• Previous experience in grocery store or deli preferred.
• Ability to focus on guest needs and customer service.

Responsibilities

• Assist guests with deli counter services and ice cream.
• Ensure food safety and cleanliness standards are upheld.
• Engage guests and manage sampling stations.

Skills

Customer Service

Food Safety Knowledge

Attention to Detail

Ability to Work Under Pressure

Education

State Approved Food Handlers Certification

Job description

Description

Cape Kiwanda Market, you’ll find everything you need for your beach vacation at the Marketplace. Grab yummy picnic provisions or all the necessary ingredients for a meal at your home-away-from home including wine, beer, fresh seafood, specialty meats and cheeses and much more. Enjoy a scoop or two of ice cream with a waffle cone. Pick up firewood and s’mores fixings for an evening beach bonfire.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

A day in the life...

The Deli Team Member is responsible for completing deli prep work and serving and accepting payment for ice cream. They play a role in upholding the highest standard of food safety and cleanliness and quality assurance for all deli offerings. They engage guests at appropriate times and foster positive customer relationships that build return customers. The Deli Team member is a team player who cross-trains as a clerk and jumps in to assist where needed.

Key Accountabilities:

1. Assist guests with everything behind the deli counter, including but not limited to scooping and accepting payment for ice cream.
2. Follow and complete the prep lists provided by the Deli Supervisor with the deli team.
3. Communicate out of stocks and other important information to the manager on duty.
4. Assist with the receiving process, ensuring the process, storage, and handling meet expectations.
5. Follow process, storage, and handling instructions and communicate all food safety concerns.
6. Be an expert on all products behind the deli counter and knowledgeable about all Market products.
7. Anticipate guest needs and address guest issues. Feel empowered to make things right and pass the situation up to the manager on duty when needed.
8. Engage guests in sampling products. Set up and manage sampling stations for specials and offer samples of items that guests are on the fence about purchasing.

You own this if you have…

1. Previous grocery store and/or store clerk/stocker/deli experience preferred.
2. Ability to work well under pressure in a fun and fast-paced environment.
3. Ability to focus on attention to guest needs and customer service.
4. State approved Food Handlers preferred but not required.

We’ve got you covered…

Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:

• Onsite parking
• Complimentary shift meal

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.