Marketplace Barista (PT)

Grand Traverse Resort & Spa, LLC; Michigan; On-site; USD 28,000 - 40,000; Full time

Job summary

A leading resort in Michigan is seeking a Barista to provide outstanding customer service while serving coffee and related products in a busy sundry store. You will be responsible for ensuring customer satisfaction, adhering to safety regulations, and maintaining cleanliness throughout your shift. This role suits individuals who thrive in fast-paced environments and possess a friendly demeanor.

Qualifications

• Must be 17 years of age.
• Prior barista or bartending experience is preferred but not required.

Responsibilities

• Serve coffee products and other outlet items to guests.
• Balance shift ending paperwork and maintain sanitation standards.
• Follow recipes and procedures for mixing drinks.

Skills

Customer service

Cash handling

Teamwork

Fast-paced work

Education

Basic computer knowledge

Job description

Grand Traverse Resort and Spa, Acme, Michigan, United States of America

Job Description

Posted Friday, June 13, 2025 at 4:00 AM

SUMMARY

Services the guest by mixing coffee drinks and tendering sales in a multi-purpose resort sundry store. Provide superior service to ensure 100% customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve coffee products, deli sandwiches, bakery goods, and all other outlet products to guests
• Follow recipes and mix an assortment of coffee drinks
• Follow all sanitation rules and regulations for marketplace
• Daily, weekly, and monthly cleaning required
• Will be responsible for your own cash, bank key and gift certificates
• Balance shift ending paperwork and daily cash drop
• Complete all assignments requested of you
• Maintain a high standard of sanitation and safety
• Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items
• Must follow proper grooming and dress standards set forth by the Employee Handbook
• Responsible for cleaning and sanitation of own area
• Maintain open line of communication with supervisor
• Must understand and abide by environmental practices of the resort
• Other duties as assigned

EDUCATION/EXPERIENCE

• Basic computer knowledge is required
• Prior cash register and cash handling experience is preferred
• Must be 17 years of age
• Prior barista or bartending experience is preferred but not required.

OTHER SKILLS AND ABILITIES

• Must have an understanding and friendly personality
• Able to handle difficult guests in a quick and professional demeanor mandatory
• Must be able to interact with multiple guests and staff at the same time and maintain a high level of professionalism
• Must be able to work well on own and also in a team
• Must be able to work in a fast-pace environment

TYPICAL PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 20 pounds

Able to stand for long periods of time

TYPICAL MENTAL DEMANDS

Must be able to handle extremely high business levels in a faced paced environment.

Must possess a strong, yet friendly personality in order to maintain a great working environment with fellow employees and guests

WORKING CONDITIONS

The noise level in the work environment is usually moderate

Fast paced at times

COMMENTS

Native American Preference will apply. Must be able to pass a background investigation and Drug Screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.

Grand Traverse Resort and Spa, Acme, Michigan, United States of America