Marketplace Assistant

Littleton Coin Company; Littleton (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Littleton Coin Company in Littleton, NH is seeking an operations helper focused on photography, customer service, and order fulfillment. You’ll photograph coins and currency, learn the product line, and describe items for the online catalog while assisting customers via calls and messages.

The role involves packing and shipping daily, with a friendly team-driven environment at our NH headquarters. Training will be provided for coin market knowledge and cataloging practices.

Qualifications

• Knowledge of coin market; training provided.
• Professional, courteous voice with good diction and grammar.
• Ability to handle interruptions and ambiguity.
• Proficiency with Microsoft Office tools.
• Strong interpersonal communication and collaboration.
• Self-motivated with solid organization and time management.
• Good color discrimination and vision for detail.

Responsibilities

• Take and edit quality photos of coins and currency.
• Develop knowledge of our product line.
• Accurately describe products for the online catalog.
• Answer calls, emails, and marketplace messages from customers.
• Pick, pack, and ship all orders daily.

Skills

Coin market knowledge

Communication skills

Adaptability

Microsoft Office

Interpersonal skills

Time management

Vision requirements

Tools

Photo editing

Job description

Assist in all aspects of operations, from photographing coins & currency to friendly customer communication and packaging/shipping orders.

About our company: Now 100% employee owned with a successful 76-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.

As a key member of our team, you’ll use friendly and professional written communication to maintain a positive company image through our online marketplaces. As you assist in all aspects of operations, your focus will be on customer service, photography and shipping orders from Amazon, eBay and our website.

Primary responsibilities include:

• Taking and editing quality photos of coins and currency
• Developing knowledge of our product line
• Accurately describing products for our online catalog
• Answering incoming customer phone calls, emails and marketplace messages
• Picking, packing and shipping all orders daily

Qualified applicant will have:

• Extensive knowledge of the coin market (will train)
• Professional, courteous voice with excellent diction and grammar skills
• Ability to tolerate some ambiguity & interruptions
• Proficiency in Microsoft Office
• Excellent interpersonal skills
• Motivated self-starter with organizational & time management abilities
• 20/20 corrected vision with intact color discrimination

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.