Marketo Customer Success Architect

Ursus; Chicago (IL); Remote; USD 72,000 - 99,000; Full time

Job summary

A global leader in creative software is seeking a skilled consultant to provide technical expertise in Marketo Engage. This remote position offers flexible hours and a pay rate of up to $90/hr. Candidates should have a strong background in consulting, a deep understanding of the Experience Platform, and exceptional communication skills. This role involves working with customers to resolve technical challenges and lead successful project deliveries.

Benefits

Comprehensive benefits (Medical, Dental, Vision)

401K with company matching

Career advancement opportunities

Flexible work hours

Qualifications

• Minimum of 3 years of consulting experience with Marketo Engage.
• Deep understanding of the Experience Platform.
• Experience implementing Marketo Engage and Marketo Measure.

Responsibilities

• Collaborate with customers to identify and solve technical challenges related to Marketo Engage.
• Maintain up-to-date knowledge of Marketo releases and functionality.
• Lead multiple customer engagements, ensuring effective project discovery and delivery.

Skills

Consulting experience with Marketo Engage

Understanding of the Experience Platform

Presentation skills

Interpersonal skills

Education

Marketo Engage Business Practitioner Expert Certification

Job description

Overview

Employer Industry: Creative Software and Digital Marketing

Why consider this job opportunity

• Pay rate up to $90/hr
• Opportunity for career advancement and growth within a global leader in creative software
• Work remotely with flexible hours in PST/EST
• Access to comprehensive benefits, including Medical, Dental, Vision, and 401K with company matching
• Engage in highly visible customer projects across various industries
• Be part of a supportive team environment focused on technical expertise and best practices

What to Expect (Job Responsibilities)

• Collaborate with customers to identify and solve technical challenges related to Marketo Engage
• Assess customer needs and present tailored solutions based on their technical maturity
• Maintain up-to-date knowledge of Marketo releases and functionality to provide expert guidance
• Build and nurture trusted advisor relationships with customers and cross-functional teams
• Lead multiple customer engagements, ensuring effective project discovery and delivery

What is Required (Qualifications)

• Minimum of 3 years of consulting experience with Marketo Engage
• Deep understanding of the Experience Platform
• Experience implementing Marketo Engage and Marketo Measure
• Marketo Engage Business Practitioner Expert Certification
• Strong presentation and interpersonal skills in English, with the ability to communicate effectively with both technical and non-technical audiences

How to Stand Out (Preferred Qualifications)

• Experience developing customer-facing thought leadership assets addressing common technical issues
• A comprehensive understanding of the content supply chain and personalization at scale
• Highly motivated and self-directed with the ability to manage multiple engagements effectively

#CreativeSoftware #DigitalMarketing #CustomerSuccess #RemoteWork #TechnicalExpertise

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