Marketing Systems Product Manager | Data-Driven Growth

6090-Johnson & Johnson Services Inc. Legal Entity; Raynham (MA); Presencial; USD 94 000 - 170 000; Tempo integral

Resumo da oferta

Johnson & Johnson is recruiting for a Professional, Marketing Systems to partner with marketing and commercial teams, delivering scalable technology across CRM, analytics, and content tools. Location options include multiple U.S. sites and travel up to 10%.

The role focuses on lifecycle management of marketing platforms, data‑driven decision making, and driving adoption in a regulated medical technology environment. Strong collaboration and communication are essential.

Qualificações

• Bachelor’s degree required in Information Systems, Computer Science, Business, Marketing, or a related field.
• Master’s degree (e.g., MBA or MS) preferred.
• 2-4 years of experience as a technology, business, or product analyst supporting commercial, marketing, or customer-facing systems within an IT or digital function.

Responsabilidades

• Partner with marketing and commercial stakeholders to understand business objectives and translate requirements into clear product and system capabilities across marketing platforms (e.g., CRM, campaign management, analytics, content tools).
• Support the end‑to‑end lifecycle of marketing systems, including requirements gathering, solution design support, testing coordination, deployment, and continuous improvement.
• Analyze business processes and user needs to identify opportunities to improve marketing effectiveness, system usability, data quality, and operational efficiency.
• Collaborate with IT delivery teams, vendors, and platform owners to ensure solutions are delivered on time, within scope, and aligned with architectural and security standards.
• Support data‑driven marketing by enabling reporting, dashboards, and insights that inform campaign performance, customer engagement, and commercial decision‑making.
• Assist with change management activities, including user training, documentation, communications, and post‑implementation support to drive adoption.
• Monitor system performance and user feedback, recommending enhancements and prioritizing backlog items in partnership with product owners and business leaders.
• Ensure solutions comply with internal governance, data privacy, regulatory, and quality requirements relevant to medical technology and commercial operations.
• Lead the application of AI, advanced analytics, and automation to modernize commercial platforms, enhancing customer engagement, pricing and revenue optimization, and data‑driven decision‑making while driving scalable and compliant commercial execution across sales, marketing, and customer operations.

Conhecimentos

CRM systems

Marketing analytics

Requirements gathering

Stakeholder collaboration

Formação académica

Bachelor's degree in Information Systems, CS, Business, Marketing or related field

Master’s degree preferred

Ferramentas

CRM systems

Marketing automation

Analytics platforms

Descrição da oferta de emprego

Johnson & Johnson is recruiting for a Professional, Marketing Systems to partner with marketing and commercial teams, delivering scalable technology across CRM, analytics, and content tools. Location options include multiple U.S. sites and travel up to 10%.

The role focuses on lifecycle management of marketing platforms, data‑driven decision making, and driving adoption in a regulated medical technology environment. Strong collaboration and communication are essential.