Marketing Specialist

Buoyant; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Resource Innovations in Chicago seeks a Marketing Specialist to support energy efficiency programs. The role focuses on coordinating campaign plans, drafting customer communications, and managing event support across internal and external teams.

You will work with program delivery teams, clients, contractors, and partners to ensure timely, clear deliverables and effective communications throughout the customer journey.

Responsibilities

• Coordinate day-to-day marketing projects from request through completion, using Wrike and Smartsheet to manage deadlines and dependencies.

Job description

Resource Innovations is seeking a Marketing Specialist to support utility energy efficiency programs on our growing team in Chicago. In this role, you will coordinate campaign timelines, customer communications, outreach materials, and event support for programs that help customers participate in energy-saving offerings.

Resource Innovations is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Are you a proactive communicator who thrives on thoroughness, detail, and keeping work organized when multiple projects and priorities are in play? As a Marketing Specialist supporting energy efficiency programs, you’ll help coordinate campaign plans, track deliverables, draft and route customer communications, and keep project details moving across internal and external teams.

You’ll collaborate with program delivery teams, clients, contractors, creative partners, and outreach partners to coordinate marketing campaigns, customer emails, website and social updates, presentations, direct mail, event signage, and meeting materials. You’ll play a hands-on role in managing project requests and timelines, asking the right questions, and making sure deliverables are clear, timely, and aligned with evolving program needs. This role is ideal for someone who is detail-oriented, resourceful, and highly organized in balancing multiple perspectives and priorities.

Duties and Responsibilities:

• Marketing Project Coordination: Coordinate day-to-day marketing projects from request through completion, including opening project requests, maintaining schedules and status trackers, following up on outstanding inputs and approvals, and helping ensure deliverables stay on track. Use tools such as Wrike and Smartsheet to manage deadlines, dependencies, and project details.
• Campaign & Communications Execution: Support the development and execution of marketing campaigns across email, website, social media, direct mail, print, presentations, events, and other channels. Coordinate inputs, creative development, reviews, approvals, production, and deployment.
• Content Development & Quality Control: Review and provide feedback to customer emails, website content, outreach materials, and other marketing content. Proofread materials for accuracy, consistency, brand alignment, and adherence to client requirements before materials are released.
• Creative & Production Coordination: Work with internal and external creative partners to communicate project requirements, provide necessary content and background, consolidate feedback, route revisions, and confirm final materials meet project specifications.
• Stakeholder Collaboration: Work closely with program delivery teams, clients, contractors, outreach teams, and other partners to gather information and translate program needs into clear marketing requests and deliverables. Ask questions to clarify objectives, audiences, timing, requirements, and next steps.
• Customer Journey Support: Support communications throughout the customer experience, including awareness and outreach, program participation, transactional communications, follow-up, and post-program engagement. Help identify gaps or opportunities to make communications clearer and easier for customers to navigate.
• Campaign Tracking & Reporting: Assist with tracking campaign activity and results, including email engagement, website activity, event participation, and other available performance metrics. Compile results and support development of client reports, presentations, and recommendations for future efforts.
• Event & Meeting Support: Coordinate marketing support for virtual and in-person meetings, trainings, webinars, and events, including invitations, registration communications, presentations, signage, handouts, attendee materials, and pre- and post-event communications.
• Marketing Operations & Organization: Maintain organized project files, campaign calendars, contact lists, approved materials, and other marketing resources. Help ensure teams are working from current information and final approved materials.
• Perform other duties as assigned.

Proactive mindset with strong organizational skills. You take initiative, ask clarifying questions, and follow through without needing significant oversight.

Excellent written and verbal communication skills, with the ability to convey information clearly to a range of audiences.

Ability to manage multiple projects and deadlines, keeping tasks on track while coordinating with diverse stakeholders.

Experience collaborating with cross-functional teams, clients, or partner organizations.

Proficiency in Microsoft Office, especially Excel, Word, and Outlook/Teams.

Willingness to quickly learn new tools and systems, familiarity with project management tools like Wrike, Smartsheet, Salesforce, or Campaign Monitor is a plus.

Ability to travel locally up to 10% of the time (primarily within the Chicagoland area for meetings and events).

Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• 1–3 years of experience in marketing, project coordination, or client communication roles
• Bachelor’s degree in marketing, communications, business, or a related field (or equivalent professional experience)

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $55,000-$65,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.