*****LOCAL CANDIDATES TO USA ONLY***********
JP -76213
Location:Miami,FL(Fully remote or Hybrid)
Description:
**OPEN TO HYBRID AND FULLY REMOTE**
Job Overview
As a Transaction Services Analyst/Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area. You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential.
Key Responsibilities
- Process Purchasing Requests: Efficiently manage spend requests, including the creation of shopping carts, maintenance of tracking codes (e.g., WBS Elements), and handling similar purchasing tasks based on business requirements.
- Cross-Functional Collaboration: Partner with key teams such as Marketing Execution, Procurement, Compliance, Data Protection, Vendor Management, Finance, and others to ensure alignment and smooth operations.
- Request Tracking & Communication: Proactively monitor and communicate the status of requests to stakeholders, ensuring timely and high-quality service delivery.
- Policy & Process Compliance: Adhere to established processes and internal policies, ensuring all tasks are completed accurately and in compliance with company standards.
- Continuous Improvement: Contribute to ongoing optimization efforts by improving operational processes, tools, and data quality; support the development of new procedures that increase efficiency and effectiveness.
- MSRC Platform Support: Provide guidance on purchasing processes and handle Purchase Order requests for the Marketing team within the Strategy & Operations function via the MSRC platform.
- Dashboard Monitoring: Monitor the MSRC dashboard to ensure requests are processed in a timely manner; reassign or escalate Help Requests as appropriate.
- Ad-Hoc Support: Respond to urgent purchasing needs quickly and accurately, adapting to shifting priorities.
- Issue Resolution: Collaborate with cross-functional stakeholders (e.g., GPO, Controlling, OEC, Marketing) to resolve purchasing-related issues efficiently.
Requirements
- Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry.
- Degree in Business Administration, Marketing, Operations, or a related field.
- Fluent in English (written and spoken); additional languages are a plus.
- Strong communication skills with a high attention to detail.
- Excellent analytical and problem-solving skills.
- Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams.
- Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC.
Work Environment:
• Hybrid (Two days remote work)