Marketing Representative OPC - Retail

Hilton Grand Vacations

Waikoloa (HI)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision coverage from Day One

Paid time off, vacation, and sick time

401(k) with company match

Tuition reimbursement

Team Member travel discounts

Job summary

Hilton Grand Vacations is seeking a Marketing Representative in Waikoloa, Hawaii. This guest-facing role involves engaging visitors at high-traffic locations, providing local tips, and scheduling appointments for vacation ownership presentations. The position offers a base salary of $17 per hour, potential commissions, and excellent benefits including medical coverage and a 401(k) plan. Successful candidates will possess strong communication skills and experience in customer service. Training provided for the right applicants.

Qualifications

Ability to work a flexible schedule including weekends and holidays.
Proficiency in English, speaking, reading, writing.
Basic computer skills and confidence in learning new systems.

Responsibilities

Greet visitors in a friendly way and start conversations.
Share recommendations for local highlights around Waikoloa.
Invite eligible guests to discover vacation ownership.

Skills

Customer service

Communication

Basic computer skills

Education

High school diploma or equivalent

Job description

Ready to meet guests, share the island, and build your career while earning strong incentives? Let’s talk!

Do you enjoy meeting new people and keeping conversations light, helpful, and fun? Want a role where your day has clear goals—and your effort is recognized? We’d love to meet you!

In this guest-facing marketing role, we station you at high-traffic visitor locations at Kings’ Shops and Queens’ Marketplace. We count on you to greet travelers, share quick local tips, and invite eligible guests to schedule a time to learn more about vacation ownership with our team. You are not closing a sale on the spot. You’re creating a great first impression and setting a quality appointment.

We invest in your success from the start

Starting something new can take time. That’s why we offer a $2,500 incentive guarantee per month for up to 6 months—so you can build confidence, develop your approach, and grow into a high-performing marketing professional.

Why do Team Members Like Working for us

We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan. Marketing Representatives- Retail have targeted annual earnings of $90,000 with top performers earning more based on individual results.

We offer an excellent benefits package to our full-time Team Members that include:

Medical, dental, and vision coverage from Day One
Paid time off, vacation, sick time, and paid parental leave
401(k) with company match, life insurance, and company stock purchase program
Tuition reimbursement for job-related degrees and certifications
Team Member travel discounts and resort benefits

We also make sure you’re supported with structured onboarding, coaching, and clear daily expectations—so you always know what “good” looks like.

Schedule and Location:

Can you work when guests are out enjoying the day? This role follows visitor patterns and business needs, so we schedule shifts between 11:00am–7:30pm and include weekends and holidays. We’ll place you at Kings’ Shops and Queens’ Marketplace in Waikoloa.

Responsibilities

As a Marketing Representative- Retail, you will be responsible for :

We keep it simple: connect, help, invite, and schedule.

Greet visitors in a friendly, respectful way and start short conversations
Ask what guests love most about their trip and share quick recommendations for dining, shopping, and local highlights around Waikoloa
Provide useful information about Hawai‘i Island—beaches, scenic drives, cultural sites, family-friendly activities, and planning tips using approved resources
When available, share eligible offers, promotions, or discounts using approved materials (accuracy and compliance matter!)
Invite eligible guests to interact directly to discover more about vacation ownership
Schedule guest appointments for presentations and previews (plus mini-vacation packages when applicable) and clearly explain where to go, when to arrive, and what to expect
Enter accurate guest/appointment info into basic systems (tablet, iPad, or PC), keep your space organized, and work toward daily and weekly goals with coaching

We often hire from retail, kiosks/booths, promotions, customer service, hospitality, food & beverage, call centers, or business development. Experience with metrics, goals, and incentive-based pay is beneficial. Strong Hawai‘i Island knowledge is also a plus. Previous timeshare/vacation ownership experience can help—but we’re happy to train the right person.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

Ability to work a flexible schedule including weekends and holidays
Proficiency in English, speaking, reading, writing
High school diploma or equivalent
Basic computer skills, confident learning new systems

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Info