Marketing Program Lead: Client Relations & Retail Promotions

Jobtailor; San Diego (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Costco demo program coordinator role to serve as the day-to-day contact for Costco demo activity, coordinating with clients, vendors, and internal teams.

Join a collaborative team focusing on program execution, marketing support, timelines, and budget tracking to meet client and Costco requirements.

The role requires strong communication, organization, and problem-solving in a fast-paced retail environment.

Qualifications

• Bachelor’s degree in Advertising, Marketing, Business, Communications, or related field; equivalent work experience may be considered.
• 2–3+ years of experience in club, retail, consumer packaged goods, marketing, promotions, or related industry.
• Experience supporting client relationships, program execution, project coordination, or customer-focused marketing initiatives.
• Strong proficiency with Microsoft Office, including Excel and PowerPoint.
• Excellent written and verbal communication skills with clients and internal leaders.
• Collaborative team player with a solutions-focused approach.

Responsibilities

• Serve as primary day-to-day contact for Costco demo activity.
• Develop and maintain relationships with clients, Costco partners, demo vendors, and internal stakeholders.
• Lead regular client status meetings and prepare for upcoming initiatives.
• Attend meetings, capture discussion points, and provide timely recaps and follow-up on issues and decisions.
• Coordinate customer presentations, including market research studies and related materials.
• Ensure program solutions align with client objectives, Costco requirements, and brand standards.
• Communicate program expectations, timelines, deliverables, and critical dates to stakeholders.
• Partner with Business Managers and Regional Management to develop marketing strategies for program implementation at Costco.
• Create and manage project timelines, due dates, and milestones.
• Collaborate with clients to generate ideas, strategic concepts, platform opportunities, and retail-specific promotional programs.
• Ensure accurate program information, product details, and required materials are provided on time.
• Coordinate product allocation needs while meeting deadlines.
• Identify, communicate, and resolve program issues, risks, conflicts, dependencies, and critical path items.
• Support scope changes by identifying challenges and recommending contingency plans.
• Review and analyze execution reports for alignment with Costco and client expectations.
• Support account success and communicate critical cycle deadlines to client sales teams.
• Assist with vendor commitment forms and related program documentation.
• Help monitor program budgets, timelines, and deliverables.

Skills

Project Coordination

Client Relationship Management

Marketing Strategy Development

Microsoft Office Proficiency

Education

Bachelor’s degree in Advertising, Marketing, Business, Communications, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Costco demo program coordinator role to serve as the day-to-day contact for Costco demo activity, coordinating with clients, vendors, and internal teams.

Join a collaborative team focusing on program execution, marketing support, timelines, and budget tracking to meet client and Costco requirements.

The role requires strong communication, organization, and problem-solving in a fast-paced retail environment.