Marketing Ops Lead — Launch & QA Expert

Cardone Enterprises Inc; Florida; On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision for EMPLOy

Paid Time Off

Employee Assistance Program

401k with company match

Pet Insurance

Wellness initiatives

Professional Development

Uncapped Commission Potential

Job summary

Cardone Enterprises Inc. in Aventura, FL is seeking a Marketing Operations Coordinator to own the operational backbone of the Marketing department, coordinating cross-functional projects, QA for digital product launches, and managing client access and activation.

The role emphasizes building scalable processes, improving workflows, and supporting live events and launches, with a focus on being highly organized, technically fluent across multiple platforms, and motivated by optimizing operational

Qualifications

• 3+ years of experience in marketing operations, project coordination, or a related operational role
• Experience with project management platforms (e.g., Monday.com , Asana) and CRM/e-commerce systems (e.g., HubSpot, Kajabi, Shopify, Stripe) preferred
• Working knowledge of automation tools and workflows, with the ability to identify and implement optimizations
• Demonstrated experience with QA or testing processes, ideally for digital funnels, campaigns, or product launches
• Strong cross-functional communication skills; comfortable coordinating across multiple teams and stakeholders
• Highly organized with the ability to manage competing priorities across daily, weekly, and project-based work
• Process-improvement mindset with the ability to identify inefficiencies and propose solutions

Responsibilities

• Manage marketing projects end-to-end using the department's project management system.
• Coordinate cross-functional dependencies across Graphics, Copy, Video, Web, CRM, and Platform teams.
• Monitor project timelines, statuses, and deadlines; proactively communicate delays or blockers.
• Maintain accurate task ownership, documentation, and post-project archiving.
• Own the digital product QA lifecycle for launches, webinars, and live events.
• Execute end-to-end customer journey testing (purchase → access → delivery) across landing pages, checkout flows, emails, automations, and portals.
• Document defects with clear reproduction steps and verify corrections before launch.
• Provide documented QA sign-off prior to go-live and monitor post-launch performance.
• Continuously improve QA checklists, templates, and testing procedures based on recurring issues.
• Manage customer access and product activation requests across CRM, payment, and product-delivery platforms.
• Validate purchases, activation requirements, and successful product delivery.
• Monitor request turnaround against service-level targets and elevate exceptions to Finance or Client Relations as needed.
• Identify recurring access issues and recommend workflow improvements.
• Maintain the master event and offer tracking sheet across all live events and webinars.
• Complete pre-event operational checklists, verifying offers, assets, links, and tracking.
• Support launch-day readiness and post-event operational review.
• Prepare and provision system access for new Marketing team members prior to start date.
• Execute onboarding workflows and maintain related documentation.
• Remove system access and update records during employee offboarding.
• Support the hiring process, including candidate coordination and interview scheduling.
• Own and maintain Standard Operating Procedures (SOPs) for assigned operational areas.
• Identify inefficient or outdated processes and recommend or implement improvements.
• Lead or contribute to automation initiatives within the department's core systems.
• Maintain workflow diagrams and ensure documentation reflects current practice.
• Document meetings and distribute notes and action items when necessary.
• Manage and reconcile leadership's calendar.
• Process weekly timesheets and maintain department attendance records.
• Maintain the employee advocacy program and update recurring marketing trackers (e.g., email banners, org chart)

Skills

Marketing operations

Project coordination

Cross-functional collaboration

Automation tools

QA/testing processes

CRM/e-commerce systems

Workflow optimization

Communication skills

Time management

Tools

Monday.com

Asana

HubSpot

Kajabi

Shopify

Stripe

Job description

Cardone Enterprises Inc. in Aventura, FL is seeking a Marketing Operations Coordinator to own the operational backbone of the Marketing department, coordinating cross-functional projects, QA for digital product launches, and managing client access and activation.

The role emphasizes building scalable processes, improving workflows, and supporting live events and launches, with a focus on being highly organized, technically fluent across multiple platforms, and motivated by optimizing operational