Marketing Operations Specialist - New Hampton

Fivestarcoop; Iowa (LA); Remote; USD 60,000 - 85,000; Full time

Job summary

A leading cooperative seeks a Marketing Operations Specialist to enhance its marketing technology and support cross-functional objectives. The successful candidate will be responsible for managing integrations, optimizing platforms, and ensuring data integrity, while contributing to an outstanding customer experience. Candidates should possess a relevant bachelor’s degree and 3+ years of proven experience in marketing operations and data integration.

Benefits

Health benefits

Professional development opportunities

Qualifications

• 3+ years of experience in data integration or related technical role.
• Proven project management experience.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Maintain and optimize marketing and technology platforms.
• Develop and manage project plans for software integration.
• Act as a liaison between departments and external vendors.

Skills

Communication

Project Management

Data Integration

Technical Execution

Analytical Skills

Education

Bachelor’s Degree in Marketing, Business, Accounting, or related field

Tools

BI/reporting tools

API integration

Job description

Description

Job Title: Marketing Operations Specialist

Hours/Week: 40 hours per week with more hours required as needed

Location: Varies - Remote work possible, preference for close proximity to New Hampton, IA.

FLSA Status: Salary Exempt

Reports To: Marketing Director

Job Objective:

The Marketing Operations Specialist is a key contributor responsible for maintaining, optimizing, and integrating marketing and technology platforms to support cross-functional business objectives. This position combines strategic thinking with technical execution, focusing on data integration, project management, and platform optimization across ERP, CRM, and other key systems.

The ideal candidate thrives in a fast-paced environment, can lead cross-functional initiatives with minimal supervision, and is passionate about technology that enhances both internal processes and customer experience.

Incumbent maintains efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

This position will maintain a positive attitude that promotes teamwork within the location, as well as within the cooperative and upholds a favorable image of Five Star Cooperative at all times.

Qualifications:

Education:

• Bachelor’s Degree or equivalent in Marketing, Business, Accounting, or related field

Experience:

• Strong written, verbal, and interpersonal communication skills necessary
• Proven project management experience and the ability to handle multiple initiatives simultaneously.
• 3+ years of experience in data integration, marketing operations, or related technical role.
• Can understand and work on complex problems requiring a deep understanding of multiple sources of data to make a recommendation.
• Detail-oriented with excellent organizational and analytical skills
• Experience with API integration, data mapping, and BI/reporting tools
• Ability to make independent decisions that align with business goals

Preferred Experience:

• Agriculture background
• Expertise with AgVance ERP

License, Certificate, or Registration: Valid driver’s license

Basic Skills: Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management

Essential Tasks

Strategic & Operational Leadership

• Serve as a technical and functional resource across departments
• Develop and manage project plans, timelines, and deliverables for software integration and process improvement projects
• Identify and recommend tech solutions that enhance business efficiency or customer experience

Software & Data Management

• Oversee integrations with APIs, including field mapping and vendor coordination
• Maintain data hygiene across platforms; ensure database integrity and standardization
• Use data analysis tools (e.g., BI platforms) to generate actionable insights and reports

Cross-Functional Collaboration

• Act as a liaison between departments, external vendors, and customers for technology implementations
• Drive internal adoption and create SOPs, documentation, and training materials
• Support and assist customer-facing technology initiatives

Customer (Internal and External) Service & Training

• Provide timely support and troubleshooting for tech stack issues
• Lead end-user training and promote technology best practices
• Identify gaps in adoption/utilization and lead improvement strategies
• Exhibits superior project management across departments
• Requires data fluency including ERP, API calls and field mapping, BI reporting, etc.
• Requires strong analytical skills, with the ability to draw insights from data
• Enforce and abide by all cooperative policies
• Enforce and uphold the cooperative’s credit policy
• Assists with recordkeeping and filing needs
• Good communication with all employees and customers

Maintenance & Safety:

• Observe OSHA, state, and federal safety regulations
• Maintains company compliance, enters any compliance data and completes monthly preventative maintenance schedules.
• Operates trucks and equipment safely
• Receives no OSHA, state, or federal citations
• Receives no valid customer complaints concerning driving
• Reports any incidents to supervisor immediately
• Maintain clean and neat facilities
• Maintains housekeeping and sanitation standards
• Upholds Five Star’s Safety regulations and procedures

Service and Skills:

• Excellent customer service required – Applicant must be neat and approachable
• Handles customer complaints smoothly – notifies supervisor of any problems and strives to solve any problems quickly, either personally or through communication with the supervisor.
• Excellent telephone skills – applicant must promptly and courteously answer the phone
• Requires acute attention to detail
• Requires making decisions that affect customers, other employees, Five Star Coop’s financial resources, and/or the image and reputation of the organization
• Commitment to excellence and high standards
• Actively work to increase personal skills and knowledge
• Attend applicable conferences, webinars, seminars, customer events, etc. as requested
• Attend product, merchandising, safety, and cooperative meetings as requested

Work Context for the Essential Functions of the Job

• Requires face-to-face, telephone, and virtual video communication with individuals, customers, or teams daily
• Opportunity to make decisions without supervision
• Requires making decisions that impact the results of co-workers, clients or the company
• Requires being exact or highly accurate
• Requires work with others in a group or team
• Requires work with external customers or the public
• Includes responsibility for work outcomes and results
• Includes responsibility for the health and safety of others
• Requires wearing common protective or safety equipment

Other Duties:

• Ability to deal effectively with a diversity of individuals at all organizational levels
• Good judgment with the ability to make timely and sound decisions
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Ability to work independently and as a team player
• Must be able to climb stairs, reach above, below, and at shoulder level.
• Willingness to work from multiple locations within the cooperative

Work Conditions and Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job is performed indoors or outdoors and will have exposure to external elements including: weather extremes of Northern Iowa, heights, confined spaces, and other variable and unique environments. Employees will have exposure to dust from feed, grain, or fertilizer products.

Requirements

Physical Abilities

• Far Vision—The ability to see details at a distance.
• Near Vision—The ability to see details at close range (within a few feet of the observer).
• Reaction Time—The ability to quickly respond (with the hand, finger, foot) to a signal (sound, light, picture) when it appears.
• Static Strength—The ability to exert maximum muscle force to lift, push, pull, or carry objects.
• Response Orientation—The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
• Spatial Orientation—The ability to know your location in relation to the environment or to know where other objects are in relation to you.
• Depth Perception—The ability to judge which of several objects is closer or further away from you, or to judge the distance between you and an object.
• Extent Flexibility—The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
• Multilimb Coordination—The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
• Manual Dexterity—The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble or move objects
• Climbing—Ability to climb.