Marketing Operations Manager II: 26-02656

Akraya, Inc.; Mountain View (CA); Hybrid; USD 143,270,000 - 151,867,000; Full time

Job summary

Akraya is seeking a hands-on Email Marketing & Lifecycle Contractor in Mountain View, CA to support a major migration from Eloqua to Adobe Journey Optimizer. You will own migration activities while campaigns stay live during the FY27 hiring season.

Ideal candidate has strong marketing automation expertise, can build complex journeys, manage UAT, audience logic, and cross-functional coordination in a fast-paced environment.

Qualifications

• 4+ years of experience in email marketing operations / marketing technology.
• Hands-on experience with Adobe Journey Optimizer (AJO) and/or Eloqua.
• Strong experience building, testing, and deploying triggered and segmented email journeys.
• Strong understanding of audience segmentation, suppression logic, UTM tracking, and attribution.
• Experience with CDP/audience management, preferably Segment.com and Twilio.
• Experience with campaign QA, UAT, troubleshooting, and production deployment.
• Strong project coordination, documentation, and cross-functional communication skills.
• Ability to manage live campaigns while supporting a large-scale platform migration.

Responsibilities

• Drive the Eloqua - AJO migration, including campaign inventory, audience mapping, requirements validation, UAT, and go-live readiness.
• Maintain and optimize live Academy email campaigns throughout the hiring season.
• Build, QA, and deploy emails, journeys, triggers, segmentation, and suppression logic.
• Execute webinar, cohort engagement, incentive, onboarding, re-engagement, and re-enrollment campaigns.
• Build audience-specific journeys and ensure accurate source-based attribution and targeting.
• Partner with data teams to develop and manage audiences through CDP platforms, including Segment.com/Twilio.
• Monitor campaign performance including enrollment, progression, completion/badge rates, CTR, and time-to-completion.
• Create flowcharts and detailed documentation covering journey logic, audiences, integrations, and dependencies.
• Coordinate with internal stakeholders, external agencies, and migration teams while keeping production campaigns running.

Skills

Senior Production Design

Partner Marketing

Figma

Adobe Illustrator

Brand Systems

Campaign Production

Job description

Primary Skills: Senior Production Design(advanced), Partner Marketing (advanced), Figma (advanced), Adobe Illustrator (advanced), Brand Systems (advanced), Campaign Production (advanced)

Contract Type: W2 Duration: 6 Months

Location: Mountain View, CA (#LI-Hybrid)

Pay Range: $50-$53/hr

Job Summary:

This role requires a hands-on Email Marketing & Lifecycle Contractor to support Academy during a major email-platform migration from Eloqua to Adobe Journey Optimizer (AJO). You will own campaign migration activities while continuing to operate live email programs during the FY27 hiring season. The ideal candidate has strong marketing automation expertise, can build complex segmented and triggered journeys, and is comfortable managing UAT, audience logic, campaign QA, and cross-functional coordination in a fast-paced environment.

Key Responsibilities:

• Drive the Eloqua - AJO migration, including campaign inventory, audience mapping, requirements validation, UAT, and go-live readiness.
• Maintain and optimize live Academy email campaigns throughout the hiring season.
• Build, QA, and deploy emails, journeys, triggers, segmentation, and suppression logic.
• Execute webinar, cohort engagement, incentive, onboarding, re-engagement, and re-enrollment campaigns.
• Build audience-specific journeys and ensure accurate source-based attribution and targeting.
• Partner with data teams to develop and manage audiences through CDP platforms, including Segment.com/Twilio.
• Monitor campaign performance including enrollment, progression, completion/badge rates, CTR, and time-to-completion.
• Create flowcharts and detailed documentation covering journey logic, audiences, integrations, and dependencies.
• Coordinate with internal stakeholders, external agencies, and migration teams while keeping production campaigns running.

Must-Have Skills:

• 4+ years of experience in email marketing operations / marketing technology.
• Hands-on experience with Adobe Journey Optimizer (AJO) and/or Eloqua.
• Strong experience building, testing, and deploying triggered and segmented email journeys.
• Strong understanding of audience segmentation, suppression logic, UTM tracking, and attribution.
• Experience with CDP/audience management, preferably Segment.com and Twilio.
• Experience with campaign QA, UAT, troubleshooting, and production deployment.
• Strong project coordination, documentation, and cross-functional communication skills.
• Ability to manage live campaigns while supporting a large-scale platform migration.

Nice-to-Have Skills:

• Marketing automation platform migration experience.
• Experience with downstream CDP integrations.
• Basic HTML/CSS for email.
• Webinar or cohort-based engagement program experience.
• Experience marketing to learners, students, or education audiences.
• Familiarity with community marketing through Facebook Groups, LinkedIn, or cohort communities.

Industry Experience:

This role is ideal for candidates with experience in email marketing, lifecycle marketing, marketing automation, MarTech, SaaS, education, or technology environments. Experience managing high-volume, multi-audience email programs and platform migrations is highly preferred.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!