Marketing Operations Manager

Working Nomads; United States; Remote; USD 128,000 - 150,000; Full time

Job summary

A dynamic marketing firm is seeking a Marketing Operations Manager to oversee their martech stack and drive operational efficiency. Ideal candidates will have over 5 years of experience with MAPs like Marketo and CRMs like Salesforce. Responsibilities include managing processes, optimizing systems, and analyzing data for performance improvement. The position offers competitive salary and comprehensive health benefits, along with flexible PTO and wellness stipends.

Benefits

Health insurance plans

Monthly wellness stipends

Flexible PTO

Home office stipend

12 paid holidays

Qualifications

• 5+ years of experience in marketing operations or a related role.
• Hands-on expertise in MAPs and CRMs.
• Experience in building scalable processes and documenting workflows.

Responsibilities

• Own and optimize our martech stack.
• Enable operational excellence through documentation.
• Manage relationships with agencies and contractors.

Skills

Marketing Automation Platforms expertise

Cross-functional collaboration

Data analysis

Project management

CRM proficiency

Tools

Marketo

Iterable

Salesforce

Job description

We’re looking for a hands-on, data driven Marketing Operations Manager to join our growing team and own the systems, data, and processes that keep our marketing engine running. Reporting to the Director of Marketing Operations, you’ll play a key role in keeping operations running smoothly while enabling the team to scale smarter. It’s an exciting time to join as we’re building a modern marketing ops function that powers growth across the business, giving you the opportunity to shape how we work and make a measurable impact.

What you’ll do:

Own and optimize our martech stack, overseeing governance, day-to-day administration, and system health across tools like Marketo and Iterable, and supporting platforms

Enable operational excellence through documenting tools, processes, and workflows to drive efficiency and improve collaboration across Marketing and Sales

Support new technology evaluations, implementations, and integrations, ensuring platforms are optimized and connected

Translate strategy into action by building and maintaining execution plans, workflows, and operational processes that bring marketing strategies to life

Manage marketing ops intake by overseeing requests, prioritizing projects, and balancing quick-turn needs with long-term initiatives

Analyze and optimize to surface insights from campaign and funnel data to inform decisions and improve performance

Manage relationships with agencies and contractors to ensure deliverables are on time and on brand

Build collaborative relationships across Marketing, Sales, and Product teams to enable go-to-market programs and ensure alignment across the funnel

Who you are:

You have 5+ years of experience in marketing operations or a related role, with hands-on expertise in MAPs (Marketo, Iterable) and CRMs (Salesforce).

You are skilled at building scalable processes and documenting workflows to improve cross-functional efficiency.

You naturally plan and align work with broader strategy, grounding recommendations in data by translating metrics into actionable insights.

You are experienced at driving execution, tracking progress, interpreting complex data, and adjusting when needed to keep initiatives on course.

You are a strong communicator that gives clear direction and who can simplify complex systems for non-technical partners.

You are a collaborative problem solver who enjoys working with cross-functional teams, vendors, and agencies to deliver results

Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans

Monthly therapy and wellness stipends

Monthly co-working space membership stipend

Monthly work-from-home stipend

Financial wellness benefits through Northstar

Pet discount program through United Pet Care

Financial perks and rewards through BenefitHub

EAP access through Aetna

One-time home office stipend to set up your home office

Comprehensive parental leave plans

12 paid holidays and 1 Alma Give Back Day

Flexible PTO

Salary Band: $128,000 - $150,000

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