Marketing Operations Coordinator, Neuroscience

Ipsen; Cambridge (MA); Hybrid; USD 67,000 - 98,000; Full time

Benefits offered by this job

401(k) with company contributions

Group medical

Dental and vision coverage

Life and disability insurance

Short- and long-term disability

Flexible spending accounts

Parental leave

Paid time off

Discretionary winter shutdown

Well-being allowance

Commuter benefits

Job summary

Ipsen Biopharmaceuticals Inc. in Cambridge, MA, is seeking a Marketing Operations Coordinator for Neuroscience to support the Dysport Movement Disorders team and related migraine initiatives.

The role centers on speaker program logistics, budget administration, PO management, and promotional material governance in a highly regulated environment. Success depends on attention to detail, cross-functional collaboration, and timely execution with Marketing, Finance, Legal, Compliance, and external

Qualifications

• 5+ years' experience in budget management, marketing coordination, project coordination, sales support, or commercial operations.
• Strong project management and organizational skills, including budget management, contract administration and purchase orders
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• High attention to detail and strong follow-through.
• Experience working with external agencies and vendors
• Proficiency with Microsoft Office Suite, particularly PowerPoint, Excel, Word, Teams, and Outlook.
• Proficiency with financial and contracting systems, such as Ariba Sourcing, Ariba Buying, and Adobe Sign.

Responsibilities

• Budget oversight/management including initiation and management of SOWs, POs, GRs, and coordinating with internal stakeholders and external vendors.
• Monitor and report on spend vs phasing/budget and ensure alignment with region forecasts.
• Support of Speaker Programs and local exhibits including consultant tiering, contracting, and liaison with iEngage team.
• Communicate and track budget against region forecasts and liaise with Regional Business Directors.
• Reconcile budget monthly with external agencies.
• Promotional Material management including tracking expirations and coordinating reapproval/updates.
• Inventory management with external partner and ordering materials.
• Field Direction Memo support including audit reporting and responses to internal requests.

Skills

Budget management

Financial administration

Vendor coordination

Contract coordination

Speaker program support

Promotional material management

Audit & compliance support

Cross-functional collaboration

Education

Bachelor's degree

Tools

Ariba Sourcing

Ariba Buying

Adobe Sign

Veeva PromoMats

Microsoft Office Suite

Job description

Title:

Marketing Operations Coordinator, Neuroscience

Company:

Ipsen Biopharmaceuticals Inc.

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

The Neuroscience Marketing Operations Coordinator serves as a key operational partner to the Neuroscience Marketing team, supporting the Dysport Movement Disorders business while also working on initiatives related to the potential approval of Migraine.

This position is primarily responsible for speaker program support and logistics, budget administration, purchase order management, vendor coordination, promotional material lifecycle management, and cross-functional project execution in a highly regulated environment.

Success will be driven by operational excellence, attention to detail, stakeholder coordination, and execution of business-critical activities. At this time, the role is not primarily focused on content creation, digital marketing, social media management, or creative campaign development.

Given the anticipated volume of HCP engagement and training activities, the position will serve as a critical liaison between Marketing, Finance, Sales, Compliance, Regulatory, external vendors, and healthcare professionals to ensure timely execution and a best-in-class customer experience.

Main Responsibilities & Technical Competencies

• Budget oversight/management including
  • initiation and management of SOWs, POs, GRs,
  • connecting with internal stakeholders (marketing, Finance, Legal, etc.) and external vendors
  • providing monthly updates on spend vs phasing/budget
• Support of Speaker Programs and local exhibits including:
  • HCP consultant tiering/fair market value determination
  • consultant/speaker contracting in accordance with Ipsen contracting SOPs
  • managing/liaising with iEngage team
  • communicating and tracking budget against region forecasts
  • connecting regularly with Regional Business Directors on status of execution/spend
  • monitoring of transfer of value (TOV) statuses, including biweekly tracking & reporting
  • Reconciling budget monthly with external agencies
• Promotional Material management, including
  • weekly reporting of upcoming expirations
  • coordination with material owner(s) for reapproval/updates
  • inventory management with external partner, including ordering of materials, order approvals, etc.
• Field Direction Memo support, including development, approval, and distribution
  • Audit reporting as needed including managing the response to internal Global and local requests
• Key Competencies/Skills
  • Budget Management & Financial Administration
  • Vendor & Contract Coordination
  • Speaker Program Support
  • Promotional Material Management
  • Audit & Compliance Support
  • Cross-Functional Collaboration

Knowledge & Experience

Knowledge & Experience (essential):

• 5+ years' experience in budget management, marketing coordination, project coordination, sales support, or commercial operations.
• Strong project management and organizational skills, including budget management, contract administration and purchase orders
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and stakeholder management skills.
• High attention to detail and strong follow-through.
• Experience working with external agencies and vendors
• Proficiency with Microsoft Office Suite, particularly PowerPoint, Excel, Word, Teams, and Outlook.
• Proficiency with financial and contracting systems, such as Ariba Sourcing, Ariba Buying, and Adobe Sign.

Knowledge & Experience (preferred):

• Strongly preferred: experience supporting commercial, marketing, market access, training, medical affairs, sales operations, or healthcare professional engagement activities within the pharmaceutical, biotechnology, healthcare, or medical device industries.
• Experience coordinating educational programs, events, or HCP-facing activities.
• Experience with PRC/MLR processes and procedures.
• Experience using Veeva PromoMats.
• Understanding of pharmaceutical compliance requirements.

Who Will Be Successful

Ideal Backgrounds:

• Speaker Bureau Coordinator
• Marketing Operations Coordinator
• Commercial Operations Coordinator
• Sales Operations Coordinator
• HCP Program Coordinator
• Training Coordinator
• Healthcare Events Coordinator
• Administrative Coordinator supporting commercial teams
• Agency Account Coordinator supporting pharmaceutical, biotech, or healthcare clients

Education / Certifications (essential):

• Bachelor's degree

Education / Certifications (preferred):

• Bachelor's degree with a focus in Business, Communications, Marketing, Life Sciences, or a related field.

This is a hybrid position requiring 3 days/week onsite based in Cambridge, MA in line with the Ipsen Hybrid Working Policy.

The annual base salary range for this position is $66,750-$97,900.

This job is eligible to participate in our short-term incentives program.

At Ipsen we are proud to offer a comprehensive employee benefits package, including:

• 401(k) with company contributions
• group medical
• dental and vision coverage
• life and disability insurance
• short- and long-term disability insurance
• flexible spending accounts
• parental leave
• paid time off
• a discretionary winter shutdown
• well-being allowance
• commuter benefits

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace "The Real Us". The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.