- Base Pay $24.00 - $29.00 / Hour
- Job Category SALMKT
- Employee Type FT Non-Exempt
- Required Degree 2 Year Degree
The MarketingOperationsAdministrator serves as the primary task master in the project management system to drive team coordination and on-time delivery of deliverables. The role manages Malco Store operations, including inventory management, purchase orders, printing coordination, vendor/3PL relations, fulfillment, and kitting—while maintaining the PIM/DAM asset library, monitoring digital asset workflows, updating product data and the website, handling design/administrative tasks, and delivering data-driven insights. This ensures seamless physical and digital support for campaigns, product launches, sales teams, and events through efficient processing, proactive recommendations, and continuous improvement.
Key Responsibilities
- Acting as primary task master in the project management system: Enter new tasks with complete details after manager review, assign to team members, monitor progress, adjust timelines, and ensure on-time completion
- Oversee day-to-day requests and requirements of the internal project management system and Malco Store, our sales collateral hub(operated by Taylor Corp).
- Submit / receive purchase orders (POs), gathering printing quotes, and coordinating with vendors or 3PL providers for printing, production, storage, and shipping of marketing items
- Oversee Malco Store inventory of marketing materials: monitor stock levels for all products, advise on reordering, generate ideas and source merchandise for collateral and launches, and report on orders / usage with insights and recommendations for sales and inventory decisions
- Assist with 3PL invoicing, pricing, financial tracking, performance metrics, and generate basic reports on inventory, orders, and fulfillment efficiency
- Manage user accounts and access for the Malco Store; assist in executing 3PL initiatives and rollouts
- Process and fulfill internal / external orders for promotional items, samples, collateral, and kitting (including in-house kitting and sales kitting resource coordination)
- Create and maintain Product Information Management / Digital Asset Management System (PIM / DAM) category folders for new portfolio products, audit / review files for visibility, tags, regions, and naming formats
- Maintain and review all product assets for accuracy; update product data in PIM / DAM and the company website when portfolio changes occur
- Monitor / review digital asset uploads and downloads, meet distribution deadlines, authorize access, and convert PIM / DAM exports to client-preferred formats
- Manage show leads and update marketing contact lists
- Assist with website maintenance (product development pages, landing pages, slider images, home page updates, rep page edits, and other updates as needed)
- Monitor and report on rep page and Malco store activity (usage, logins, clicks, engagement with digital documents, Malco Store links, and launch resources); analyze data (including orders / usage) to provide actionable recommendations for optimizing content, access, inventory, and launch strategies
- Collaborate with marketing, sales, customer service, planning, external agencies, and Taylor Corp. to align priorities, elevate critical items, provide project status updates, and support high-impact initiatives
- Proactively identify process improvements for 3PL / Malco Store operations, task workflows, PIM / DAM management, and reporting
- Support miscellaneous activities directly related to marketing fulfillment, content operations, and digital asset management
Qualifications
- Required: High School Diploma or GED
- Preferred: Associate’s degree or Bachelors degree or equivalent coursework in business, marketing, customer service, or sales
- 3–4years of relevant experience
Knowledge, Skills, and Abilities
- Knowledge of shipping processes, USPS guidelines, and 3PL operations
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint) and Acrobat DC
- Optional but preferred knowledge in Adobe InDesign, Illustrator, Premiere Pro, Photoshop
- Familiarity with web design / development (image storage and linking)
- Excellent time management, organizational, communication, and project management skills
- Strong accuracy, mathematical skills, attention to detail, and quality / timeliness focus
- Strong interpersonal, written, and verbal communication skills
- Ability to work effectively as part of a team and independently with minimal supervision
- Comfortable with computers, record keeping, project management tools, and basic reporting / analytics
Benefits and Perks
The Malco Group recognizes the importance of offering comprehensive benefits and perks to its employees, including:
- 401k with company matching.
- Company paid life insurance and paid short-term disability.