Marketing Media Manager

T-MOBILE USA, Inc.; Factoria (WA); Hybrid; USD 69,000 - 125,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Marketing Media Manager to steward a $2B media investment portfolio. This role partners with in-house teams and agencies to ensure accurate budgets, spend tracking, and reliable reporting while driving automation and AI-enabled improvements.

The candidate will manage POs, funding reclassifications, and cross-functional initiatives, thriving in a fast-paced environment with attention to detail and collaboration. Hybrid work is required.

Qualifications

• Bachelor's degree plus 2 years of related work experience or equivalent.
• 4 years in media management experience in consumer products; agency media planning preferred.
• Experience with budget management and/or tracking.
• Experience dealing with large-scale, multi-dimensional reporting.
• Legally authorized to work in the United States.

Responsibilities

• Own enterprise-wide budget tracking for a $2B media investment portfolio, ensuring accuracy and documentation.
• Support weekly flowchart creation and safeguard inputs for Media Mix Model and exec reporting.
• Partner to modernize financial workflows via automation and AI-enabled solutions.
• Manage end-to-end creation and coordination of media POs with stakeholders.
• Lead reclass funding and spend reporting to support agile investment strategies.
• Lead or support cross-functional initiatives and ad hoc requests.
• Ensure QA across media financial operations and deliverables.
• Other duties as assigned by business management.

Skills

Attention to detail

Cross-functional collaboration

AI & automation

Process improvement

Excel & data analysis

Media planning knowledge

Organization & documentation

Adaptability

Education

Bachelor's degree + 2 years related experience

4 years media management experience

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

The Marketing Media Manager is a core member of the Media Operations & Partnerships team, helping steward a $2B enterprise media investment portfolio across all lines of business.

Partnering closely with the broader media team, in-house activation team, media enablement team, our agency, and Finance team, this position ensures accurate budget management, spend tracking, streamlined processes, and reliable reporting that underpin the effectiveness of the Media team.

The ideal candidate excels at juggling multiple detail-oriented priorities, proactively navigates ambiguity with a solutions-oriented mindset, and has a passion for reimagining how work gets done. This individual embraces AI and automation as part of their everyday toolkit, bringing experience applying AI and automation to improve efficiency, enhance data quality, and streamline business processes. They are naturally curious, continuously seeking opportunities to simplify workflows, challenge manual ways of working, and thoughtfully apply AI-enabled capabilities to improve day-to-day operations. Success in this role requires strong attention to detail, collaboration, and communication to manage the constantly evolving landscape of media investments while helping evolve how our team operates.

This is a hybrid role requiring a minimum of 3 days per week in office.

JOB RESPONSIBILITIES

• Own enterprise-wide budget tracking for a $2B media investment portfolio, ensuring financial accuracy, comprehensive documentation, and alignment with Finance partners
• Support the weekly Flowchart creation, ensuring accurate spend compilation and safeguarding the integrity of the inputs used in the Media Mix Model and executive reporting while partnering to advance automation of the process
• Partner with the Media Enablement team to modernize financial workflows by identifying opportunities to leverage automation and AI-enabled solutions, transforming manual spreadsheet-based workflows into scalable, system-driven processes
• Manage end-to-end creation and coordination of media Purchase Orders (PO), ensuring accurate documentation, stakeholder communication, and timely submission and approvals
• Lead end-to-end management of reclass funding and firm/flexible spend reporting, driving financial clarity on alternative funding sources and enabling agile investment strategies
• Lead or support cross-functional initiatives, special projects and ad hoc requests as needed
• Ensure quality assurance across media financial operations, maintaining the accuracy, consistency, and reliability of key deliverables
• Also responsible for other duties/projects as assigned by business management as needed

Knowledge, Skills, and Abilities

• Quality Assurance & Attention to Detail: Demonstrates exceptional attention to detail, ensuring the accuracy, integrity, and consistency of financial data and key deliverables
• Cross-Functional Collaboration: Proven ability to build strong partnerships across internal teams, agency partners, and cross-functional stakeholders to drive alignment and achieve shared business objectives
• AI and Automation: Demonstrated experience leveraging AI and automation tools to improve business processes, enhance data quality, and increase operational efficiency
• Process Improvement: Identifies and implements opportunities to simplify workflows, improve operational efficiency, and scale repeatable processes
• Microsoft Excel & Data Analysis: Advanced proficiency in Microsoft Excel, including managing large datasets, building complex formulas, analyzing financial data, and creating clear visualizations
• Media Planning Knowledge: Working knowledge of paid media channels and planning principles to effectively interpret and manage media investment data
• Adaptability & Continuous Improvement: Thrives in a fast-paced, evolving environment, effectively managing changing priorities while proactively identifying opportunities to improve processes and ways of working
• Organization & Documentation Management: Maintains organized, accessible, and up-to-date documentation, ensuring knowledge is easily shared and processes remain sustainable
  

QUALIFICATIONS

• Bachelor's degree plus 2 years of related work experience OR combination of education and experience deemed equivalent. Acceptable areas of study include Business, Marketing, Communications or related field
• 4 years in Media management experience in consumer products; agency media planning preferred
• Experience with budget management and/or tracking preferred
• Experience dealing with large-scale, multi-dimensional reporting preferred
• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No): Yes

Total Target Cash Earnings Opportunity: $69,300 - $124,960National Base Pay Range: $63,000 - $113,600

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual and/or company performance and overall company results.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.