MARKETING MANAGER- Campus Dining Missouri S&T- Rolla, MO

Compass Group USA; Rolla (MO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Chartwells Higher Education, a Compass Group USA brand, is seeking a Campus Marketing Manager to lead the campus dining program’s marketing at Missouri University of Science and Technology in Rolla. You will creatively engage the student community, applying Gen Z insights and Centennial marketing strategies to boost guest happiness and revenue.

The role emphasizes developing promotional campaigns, overseeing digital strategy, and coordinating with campus departments, with opportunities to mentor

Qualifications

• Bachelor’s degree (or equivalent) in Marketing, Culinary, Hospitality, or Hotel Management.
• Minimum of three years in marketing with B2C program development experience; B2B marketing preferred.
• Ability to collaborate with operations, culinary, retail, merchandising, and client relations.

Responsibilities

• Develop and manage an annual marketing plan and budget for the entire campus, ensuring sales goals across meal plans, retail, residential, and catering.
• Develop and implement promotions and campaigns to boost sales in resident dining, retail, catering, concessions, and camps/conferences.
• Maintain regular communications with clients and the campus community.
• Conduct and analyze consumer research, market conditions, and competitor information to inform strategies.
• Manage the dining brand's digital strategy.
• Coordinate consumer feedback programs and analyze results to improve services.
• Establish and maintain merchandising standards.
• Present to campus departments and student groups throughout the year.
• Collaborate with campus departments on campaigns.
• Supervise Student Success interns or sales ambassador teams.
• Coordinate and complete training and engagement programs for associates.
• Report on ROI and KPI.
• Develop vision plans and conduct quarterly client and collaborator presentations.
• Occasional evening/weekend availability for satellite campuses or regional marketing.

Skills

Leadership

Communication

Budget management

Promotions

Social media tactics

Education

Bachelor’s degree in Marketing, Culinary, Hospitality, or Hotel Management or equivalent experience

Tools

Microsoft Office Suite (PowerPoint, Word, Excel)

Adobe Creative Suite

Job description

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At over 300 college & universities around the country,Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

As the Campus Marketing Manager with Chartwells Higher Education, you will play a pivotal role in driving our campus dining program's success at Missouri University of Science and Technology! This leadership opportunity allows you to creatively engage with the student community, demonstrating your knowledge of Generation Z and Centennial marketing strategies to improve guest happiness and revenue. Your efforts will help craft an engaging and inclusive dining experience at Missouri S&T!

Rolla is surrounded by natural beauty, with access to places like the Ozarks. You can enjoy outdoor activities like hiking, camping, and fishing. There's a sense of community in Rolla, with local festivals, farmers' markets, and events. It’s a nice mix of local and university activities. Rolla is located off I-44, making it fairly accessible for traveling to larger cities like St. Louis, which is about two hours away. That gives residents the ability to explore or commute to a bigger city when needed, although many people find they don’t need to leave often with everything Rolla has to offer. Springfield, Missouri, is about 80 miles southwest of Rolla via Interstate 44. It's a fairly straightforward drive, so you can easily make the trip for a day of shopping, dining, or exploring the attractions!

Key Responsibilities:

• Develop and manage an annual marketing plan and budget for the entire campus, ensuring the achievement of sales goals across meal plans, retail, residential, and catering operations
• Develop and implement innovative promotions and awareness campaigns to boost sales in resident dining, retail, catering, concessions, and summer camps/conferences
• Maintain regular communications with clients and the campus community on a daily, weekly, and monthly basis
• Conduct and analyze consumer research, market conditions, and competitor information to inform marketing strategies
• Manage and complete the dining brand's digital strategy
• Coordinate consumer feedback programs and analyze results to improve services
• Establish and maintain merchandising standards
• Present to various campus departments and student groups throughout the year
• Collaborate with campus departments on ongoing and new campaigns
• Supervise Student Success interns or sales ambassador teams
• Coordinate and complete training and engagement programs for associates
• Report on return on investment and key performance metrics
• Develop vision plans and conduct quarterly client and collaborator presentations
• Other duties as assigned, including supporting satellite campuses or regional marketing efforts, which may require occasional evening, late night, and/or weekend availability

Preferred Qualifications:

• Bachelor’s degree in Marketing, Culinary, Hospitality, or Hotel Management or equivalent experience
• Minimum of three years in marketing, with experience in B2C program development, and ideally B2B marketing
• Ability to collaborate with various internal functions, including operations, culinary, retail, merchandising, and client relations
• Strong organizational, time management, and communication skills, both verbal and written
• Ability to present to large groups
• Proficiency in Microsoft Office Suite: PowerPoint, Word, and Excel
• Experience with social media tactics to improve brand awareness
• Graphic design skills using Adobe Creative Suite are a plus

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.