Marketing & Growth Assistant

mutualmortgage; San Rafael (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Vacation hours accrue

Paid sick time

9 paid holidays + floating day

Medical plans

Dental coverage

Vision coverage

401K with employer match

Life insurance

Employee assistance programs

Job summary

Mutual of Omaha Mortgage is seeking a proactive Marketing & Growth Assistant to support social media, events, and client outreach from our San Rafael office.

You will manage calendars, draft marketing emails, coordinate with the creative team, and help boost our brand across Instagram, Facebook, LinkedIn and more. The role requires 1–3 years of office experience, strong organization, and a collaborative mindset.

Qualifications

• 1–3 years of office-related experience.
• Highly organized and deadline-driven.
• Excellent written and verbal communication skills.
• Proficient in social media platforms; CRM familiarity a plus.
• Creative thinker with attention to detail.
• Willing to work in San Rafael office during business hours.
• Interest in marketing and relationship-building.

Responsibilities

• Manage social media calendar and content across platforms.
• Coordinate with creative team for branded graphics.
• Draft and send marketing emails and newsletters.
• Support lead tracking and client outreach.
• Plan and coordinate partner presentations and events.
• Attend and document events and calls; take notes.
• Assist with admin tasks including calendars and scheduling.

Skills

Social media management

Administrative support

Event coordination

CRM tools

Content creation

Tools

Salesforce

BombBomb

Job description

San Rafael, CA | Full-Time | In-Office

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

Mutual of Omaha Mortgage is a full service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officerswith an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs please review and apply for our opening below!

Marin Mortgage Team at Mutual of Omaha Mortgage is looking for a proactive, detail-oriented, and creative Marketing & Growth Assistant to support our growing business. This multifaceted role combines administrative support, social media management, business development/client outreach, event coordination, and creative content development. You will organize and manage day to day work flow and work independently, and with Mary Jo and the team to manage office and all marketing and events, and improve operational efficiency.

Key Responsibilities

Social Media Management

• Maintain and update a comprehensive social media calendar aligned with Mutual of Omaha’s corporate schedule, and other events.
• Create/edit, and schedule engaging content across Instagram, Facebook, LinkedIn, and Google Business, etc.
• Submit requests to Mutual of Omaha’s creative team for branded graphics, thumbnails, and captions.
• Audit and repurpose existing content while generating fresh ideas to keep platforms dynamic.
• Monitor engagement, respond to comments, and analyze performance metrics to optimize reach.
• Establish a consistent posting cadence across all platforms.

Administrative Support, Business Development & Marketing Coordination

• Support a top-producing loan officer with relationship-building efforts with referral partners and maintain lead tracking systems.
• Assist in planning and executing partner presentations and client-facing events.
• Manage calendar, paper flow, event logistics, and outreach
• Draft and distribute marketing emails and newsletters, including event invitations, announcements, and review requests.

CRM & Contact Management

• Maintain and organize contact databases in Salesforce and BombBomb.
• Update contact statuses, manage event attendance lists, and ensure data accuracy.
• Add new contacts from networking events, referrals, and client interactions.

Creative & Content Development

• Coordinate with Mutual of Omaha’s creative team to request and manage design projects (e.g., invitations, infographics, videos, business cards).
• Support internal branding and creative initiatives.

Support & Organization

• Facilitate weekly team meetings by preparing agendas, taking notes, and tracking action items.
• Work in the San Rafael office and provide general administrative support and assist with ad hoc projects including printing, copying, scanning, receiving visitors, etc.
• Attend and document through note taking, Ai, and photography, etc.:
• events, webinars, and calls as needed.
• Document procedures. Help develop and refine internal procedures to improve team efficiency.
• Comfortable facilitating client outreach and follow up calls, texts, and emails and setting appointments via daily phone calls

Ideal Candidate

• 1-3 years office-related work experience or demonstratable skills gained from volunteering and school experiences.
• Highly organized, deadline-oriented, able to multi-task along with excellent written and verbal communication skills.
• Proficient in social media platforms; familiarity with email marketing and CRM tools is a plus.
• Creative thinker with strong attention to detail and a collaborative mindset.
• Comfortable working collaboratively and in a supportive way to keep projects focused and on track.
• Flexible schedule to adjust to Mary’s Jo’s calendar and with the ability to be in the San Rafael office during normal business hours on most days. Occasional Saturday planning sessions when Mary Jo is not able to attend weekday meeting due to scheduling
• Enthusiastic about marketing, relationship-building, and continuous learning.
• Eagerness to fine tune Ai skills and learn basic video editing for social posts and marketing

Compensation: $23-$27/hour + monthly bonus incentives.

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply.We offer an extensive compensation package. Benefits include:

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• CompanyPaid Life Insurance
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• 401K with a generous employer match
• Free Legal Services
• Employee Loan Program