Marketing Events Coordinator - New Development

Ivy Park at Otay Ranch

Arcadia (CA)

On-site

USD 42,000 - 64,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, and Vision benefits
Vacation, Personal Day, Holidays
Complimentary Meals
401(k) Savings Plan with Company Match

Job summary

The Ivy Arcadia, Oakmont Management Group’s newest luxurious senior living community in Arcadia, California, seeks a Marketing Events Coordinator to support the Marketing Department with event planning and prospect engagement. You will manage inquiries, conduct community tours, and assist with move-ins to ensure a seamless resident experience.

Responsibilities include maintaining product knowledge, organizing events within budget, and representing the property to referral sources and prospects.

Responsibilities

  • Maintain knowledge of the property’s products and services to accurately represent the property to referral sources and prospects.
  • Lead daily community tours and support the Marketing Department as needed.
  • Handle inbound inquiries by phone, walk-ins, and mail; update inquiry cards and marketing database.
  • Qualify prospects, convert to tours and deposits using the sales process.
  • Organize and manage marketing events within the approved budget.
  • Attend resident, family inquiry, and referral events at the community and off-site when required.
  • Assist new residents with move-in processes and ensure a smooth transition.

Job description

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Marketing Events Coordinator - New Development

The Ivy Arcadia is Oakmont Management Group’s newest luxurious senior living community in Arcadia, California.

The Marketing Events Coordinator is responsible for supporting the Marketing Department with all event-related administrative tasks, including planning and coordinating events, managing telephone, walk-in, and inbound mail inquiries, touring qualifying prospects, and assisting with resident move-ins as needed.

Responsibilities:

  • Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
  • Walk the community tour route at the start of each day to ensure that the community is ready for daily tours.
  • Give community tours as a backup to the Marketing Department
  • Handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information card, maintaining the ups list, entering new inquiry information into the marketing database, and follow-up with all correspondence, as directed.
  • Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process, as needed.
  • Organize, plan and manage all marketing events staying within the approved budget. T
  • Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
  • Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home.
  • Completely and accurately follow a new move-in checklist

Qualifications:

  • Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
  • Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
  • Able to analyze, solve and respond to problems or concerns.
  • Able to count and perform moderately complex math problems
  • Must be highly motivated and able to work independently
  • Able to obtain and maintain valid first aid certification
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant. In addition, eligible team members may enjoy the following benefits:

  • Medical, Dental, and Vision benefits
  • Vacation, Personal Day, Sick Pay, Holidays
  • Complimentary Meals
  • Company Paid Life Insurance
  • Team Member Discount Program (LifeMart)
  • 401(k) Savings Plan with Company Match
  • Recognition Programs
  • Student Loan Refinancing
  • Pet Insurance
  • Employee Assistance Program

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.

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