Marketing Development Representative

CHI Franciscan Health at Home; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

CHI Franciscan Health at Home is seeking a motivated sales professional to identify and qualify health care relationships within regional territory, focusing on skilled nursing facilities, assisted living, and physicians to grow referrals.

You will educate the community about services, develop partnerships, and serve as the key contact for client issues, coordinating with branches to support home care delivery.

Qualifications

• Requires high school diploma; Bachelor's degree or clinical license preferred.
• At least 1 year of sales experience, preferably in health care.
• Valid driver's license and compliance with state requirements.

Responsibilities

• Identifies and qualifies health care relationships within regional territory focusing on skilled nursing facilities, assisted living communities, and physicians.
• Educates the community about services and develops relationships with key referral sources.
• Acts as the key contact for client troubleshooting and coordinates with branch leadership.
• Maintains accurate data on customer relationships and communicates with branches daily.
• Aims to meet monthly admission targets as provided by supervision.

Skills

Sales experience

Customer service

Relationship building

Persuasive communication

Education

High school diploma

Bachelor's degree or clinical license preferred

Job description

Where You'll Work

CHI Franciscan Health at Home is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received, at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Job Summary and Responsibilities

Other responsibilities include:

• Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
• Assists with educating the community about services.
• Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
• Acts as the key contact for client troubleshooting and conflict resolution.
• Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
• Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
• Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch's monthly budget.
• Assists with unbilled revenue and Face to Face as requested by branch leadership.
• Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.

Job Requirements

Qualifications:

• High school diploma required. Bachelor's degree, clinical license, or experience as a Care Transition Nurse preferred.
• Minimum of one year of related sales experience preferred, preferably in a health care/medical field.
• Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
• Valid Driver's license is required.
• Compliant with appropriate state certification/registration and organizational requirements as necessary.

Equal Opportunity Employer

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.