Marketing Delivery Specialist

Jewelers Mutual Group; Dallas (TX); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Gift matching

Volunteer time

Great Place to Work

Collaborative culture

Bonuses + PTO + 401(k)

Job summary

Jewelers Mutual Group is seeking a Marketing Delivery Specialist to plan, coordinate, and successfully execute integrated campaigns, product launches, and brand activations. You will translate strategy into timelines, manage dependencies, and drive visibility across stakeholders, working closely with Creative, Product, Finance, Legal, and Compliance.

This role also serves as the Workfront administrator to optimize intake, workflow, and reporting across the creative organization.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience.
• 3-5 years of experience in marketing operations, project coordination, or creative delivery management.
• Strong organizational and stakeholder management, plus clear written and verbal communication.

Responsibilities

• Support the planning, coordination, and execution of integrated marketing campaigns, product launches, brand activations, and strategic marketing initiatives, translating objectives into timelines, milestones, and deliverables.
• Coordinate work across Marketing, Product, Creative, Finance, Legal, and Compliance, facilitating meetings and status discussions that create alignment and forward momentum.
• Monitor initiative progress, proactively identify risks, blockers, and resource constraints, and escalation issues to the appropriate stakeholders for resolution.
• Support the planning and execution of brand activations, events, sponsorships, and partnerships, including vendors, deliverables, and key milestones.
• Coordinate the creative intake and delivery process, ensuring requests are appropriately scoped, prioritized, assigned, and tracked, and partner with creative leaders to balance capacity against business needs.
• Serve as key liaison with creative team and intake requests, helping the team manage their daily priorities.
• Serve as a key administrator for Workfront- Looking for continual improvement and maintaining workflows, forms, queues, templates, user access, and reporting in alignment with established marketing processes.
• Develop and maintain dashboards and reporting that provide visibility into workload, capacity, timelines, throughput, and delivery status.
• Identify and help implement process improvements that increase efficiency, consistency, and transparency across marketing delivery and creative operations.

Skills

Strong organizational

Stakeholder management

Written/verbal communication

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Tools

Workfront

Job description

Summary

The Marketing Delivery Specialist supports the planning, coordination, and successful delivery of integrated marketing campaigns, brand activations, creative initiatives, product launches, and strategic marketing programs, bringing structure, organization, and visibility to timelines, deliverables, stakeholders, and dependencies. This role partners closely with Creative, Product, Finance, Legal, and Compliance to translate marketing strategy into coordinated execution, while serving as a key administrator for Workfront to support intake, workflow, prioritization, and reporting across the creative organization.

Summary

The Marketing Delivery Specialist supports the planning, coordination, and successful delivery of integrated marketing campaigns, brand activations, creative initiatives, product launches, and strategic marketing programs, bringing structure, organization, and visibility to timelines, deliverables, stakeholders, and dependencies. This role partners closely with Creative, Product, Finance, Legal, and Compliance to translate marketing strategy into coordinated execution, while serving as a key administrator for Workfront to support intake, workflow, prioritization, and reporting across the creative organization.

Why Jewelers Mutual

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation. As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence. We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

What You’ll Do

• Support the planning, coordination, and execution of integrated marketing campaigns, product launches, brand activations, and strategic marketing initiatives, translating objectives into timelines, milestones, and deliverables.
• Coordinate work across Marketing, Product, Creative, Finance, Legal, and Compliance, facilitating meetings and status discussions that create alignment and forward momentum.
• Monitor initiative progress, proactively identify risks, blockers, and resource constraints, and escalation issues to the appropriate stakeholders for resolution.
• Support the planning and execution of brand activations, events, sponsorships, and partnerships, including vendors, deliverables, and key milestones.
• Coordinate the creative intake and delivery process, ensuring requests are appropriately scoped, prioritized, assigned, and tracked, and partner with creative leaders to balance capacity against business needs.
• Serve as key liaison with creative team and intake requests, helping the team manage their daily priorities.
• Serve as a key administrator for Workfront- Looking for continual improvement and maintaining workflows, forms, queues, templates, user access, and reporting in alignment with established marketing processes.
• Develop and maintain dashboards and reporting that provide visibility into workload, capacity, timelines, throughput, and delivery status.
• Identify and help implement process improvements that increase efficiency, consistency, and transparency across marketing delivery and creative operations.

Minimum Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience
• 3-5 years of experience in marketing operations, project/program coordination, or creative delivery management.
• Strong organizational, written/verbal communication, and stakeholder management skills; ability to manage multiple priorities and deadlines.

Preferred Qualifications

• Experience administering Workfront or a similar work management platform.
• Project management certification (e.g., PMP, CAPM) or equivalent is a plus.

What We Offer You

• Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [e-mail].