Marketing & Customer Experience Intern | Flexible Hours

First Roles; Royal Oak (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent is seeking a motivated Intern - Agent Team Member with a passion for helping customers and growing a local business. You’ll deliver value-based conversations, provide exceptional service, and support marketing initiatives in a fast-paced environment.

You will gain experience in customer relations, policy inquiries, and community outreach while benefiting from flexible hours and potential advancement within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented with strong interpersonal skills.
• Organizational skills and attention to detail.
• Self-motivated with a proactive approach to problems.
• Able to learn computer functions and use basic software.
• Pride in getting work done accurately and timely.
• Capable of working well in a team environment.
• Aiming to help achieve marketing goals with the agent team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service covering insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Work with the agent to set and pursue marketing goals in the local market.
• Identify and support local community events to increase market presence.
• Assist in managing the agency website and social media content.
• Maintain a strong work ethic with commitment to success each day.

Skills

Excellent communication

Organizational skills

Self-motivated

Proactive problem solving

Team player

Marketing mindset

People-oriented

Computer skills

Time management

Job description

State Farm Agent is seeking a motivated Intern - Agent Team Member with a passion for helping customers and growing a local business. You’ll deliver value-based conversations, provide exceptional service, and support marketing initiatives in a fast-paced environment.

You will gain experience in customer relations, policy inquiries, and community outreach while benefiting from flexible hours and potential advancement within the agency.