Intern - State Farm Agent Team Member

First Roles; Royal Oak (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent is seeking a motivated Intern - Agent Team Member with a passion for helping customers and growing a local business. You’ll deliver value-based conversations, provide exceptional service, and support marketing initiatives in a fast-paced environment.

You will gain experience in customer relations, policy inquiries, and community outreach while benefiting from flexible hours and potential advancement within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented with strong interpersonal skills.
• Organizational skills and attention to detail.
• Self-motivated with a proactive approach to problems.
• Able to learn computer functions and use basic software.
• Pride in getting work done accurately and timely.
• Capable of working well in a team environment.
• Aiming to help achieve marketing goals with the agent team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service covering insurance availability, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Work with the agent to set and pursue marketing goals in the local market.
• Identify and support local community events to increase market presence.
• Assist in managing the agency website and social media content.
• Maintain a strong work ethic with commitment to success each day.

Skills

Excellent communication

Organizational skills

Self-motivated

Proactive problem solving

Team player

Marketing mindset

People-oriented

Computer skills

Time management

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Intern - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to identify and support local community events in our market.
• Work with the agent to help manage the website and social media content.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive

• Hourly pay
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.