Marketing & Consumer Experience Consultant

Kaiser Permanente; Pasadena (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Kaiser Permanente in Pasadena, CA, seeks a consultant to align objectives with business and IT partners, develop requirements, document solutions, and test acceptance criteria using agile methods. Strong SQL querying and data analysis are required to support decisions.

The role emphasizes collaboration across teams and a broad knowledge of health plan functions is a plus. You will drive stakeholder alignment, manage complex projects, and contribute to strategy through data-driven analyses and

Qualifications

• Bachelor's degree in a related field and 5+ years of consulting experience
• Master's degree in Business, Public Health, or related field with 3+ years experience
• Experience in data analytics or business analytics
• Strong communication and stakeholder management skills
• Experience with vendor management and change management processes

Responsibilities

• Promotes learning by sharing information and building cross-functional relationships
• Collaborates to achieve effective business decisions and manages complex projects
• Leads change management activities and communicates decisions to stakeholders
• Develops requirements for complex processes and systems across domains
• Maps current vs future state processes and identifies operational impacts and value gaps
• Performs data analyses to assess performance and informs decisions
• Supports vendor management and ensures adherence to SLAs
• Monitors compliance with policies and procedures

Skills

Business acumen

Change management

Negotiation

Creativity

Applied data analysis

Financial acumen

Conflict resolution

Managing diverse relationships

Process validation

Project management

Risk assessment

Requirements elicitation & analysis

Education

Bachelor's degree

Master's degree in Business or Public Health

Job description

Kaiser Permanente in Pasadena, CA, seeks a consultant to align objectives with business and IT partners, develop requirements, document solutions, and test acceptance criteria using agile methods. Strong SQL querying and data analysis are required to support decisions.

The role emphasizes collaboration across teams and a broad knowledge of health plan functions is a plus. You will drive stakeholder alignment, manage complex projects, and contribute to strategy through data-driven analyses and