Marketing & Communications Support Specialist

cayugahealthsystem; Town of Ithaca (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Centralus Health in Ithaca, NY is seeking a Marketing and Communications Department Assistant to join our dynamic team. You will support campaigns, content creation, and social media efforts while handling internal and external communications and event coordination.

The role emphasizes attention to detail, discretion, and collaboration with various stakeholders across marketing projects and community outreach initiatives.

Qualifications

• High school diploma required.
• Bachelor's degree in Marketing, Communications, Journalism, or related field preferred.
• Experience - 3+ years office experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with Canva and/or Adobe Creative Suite preferred.
• Familiarity with social media platforms and content management systems preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Strong attention to detail and commitment to accuracy.
• Ability to handle confidential and sensitive information with discretion.
• Customer service orientation and professional demeanor.

Responsibilities

• Campaign Coordination: Assist in the coordination and execution of marketing and communication initiatives.
• Content Creation: Basic editing of promotional materials using tools like Canva or Adobe Creative Suite.
• Social Media: Assist in the coordination and execution of maintenance of our various social media sites.
• Media Relations Support: Maintain media contact lists and track media coverage.
• Internal Communications: Distribute approved messages to internal stakeholders.
• External Event Support: Help support organization such as events, webinars, and other promotional activities. Including assisting team members with planning and staffing of events.
• Community Outreach Support: Assist with community partnership initiatives, sponsorship activations, health fairs, and community engagement opportunities including maintaining a community stakeholder list and outreach schedule
• Survey & Feedback Collection: Assist with collecting and compiling feedback from events or campaigns to improve future initiatives
• Promotional Item Tracking: Coordinate with staff and vendors to keep promotional items stocked across all locations
• Vendor Coordination: Work with internal teams and external vendors to ensure smooth workflow, for example, ordering promotional items
• General Office Support: General office support including but not limited to correspondence, answering phones, supplies, facility requests, preparing meeting agendas, and virtual meeting support
• Calendar Support: Support scheduling for Marketing and Communications director
• Budget Tracking: Process invoices and track department expenses and sponsorships
• Mailing Support: Provides administrative and logistical support for mailing campaigns, including preparing materials, coordinating shipments, and ensuring timely delivery

Skills

Campaign Coordination

Content Creation

Social Media

Media Relations Support

Internal Communications

External Event Support

Community Outreach Support

Survey & Feedback Collection

Promotional Item Tracking

Education

High school diploma

Bachelor's degree in Marketing, Communications, Journalism, or related field

Tools

Microsoft Office Suite

Canva

Adobe Creative Suite

Job description

Centralus Health in Ithaca, NY is seeking a Marketing and Communications Department Assistant to join our dynamic team. You will support campaigns, content creation, and social media efforts while handling internal and external communications and event coordination.

The role emphasizes attention to detail, discretion, and collaboration with various stakeholders across marketing projects and community outreach initiatives.