Marketing Communications Specialist

Jobgether; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare Coverage

401(k) retirement plan

Disability insurance

Life insurance

EAP

Job summary

Jobgether seeks a Marketing Communications Specialist in the United States to lead multichannel campaigns for a growing cannabis business. You will manage email, SMS, and social campaigns, oversee audience segmentation, and coordinate with creative, wholesale, and marketing teams to deliver compliant, performance-driven communications.

The role emphasizes data-driven decision-making, content production coordination, and vendor management in a fast-paced remote environment across U.S. markets.

Qualifications

• 2+ years of marketing experience with digital communications, campaigns, CRM or social media management.
• Experience with email and SMS marketing platforms (Klaviyo, Springbig, Alpine IQ or equivalents).
• Experience with social media scheduling/publishing tools and platforms (Meta, YouTube, TikTok).
• CRM experience with platforms such as HubSpot or Salesforce is a plus.

Responsibilities

• Plan, build, quality-check, and deploy email and SMS campaigns for B2C and B2B audiences.
• Develop and refine audience segments; maintain contact lists and compliance records.
• Perform QA, resolve issues, and improve QA processes to minimize delivery defects.
• Design tests across subject lines, content formats, and send times; analyze results for optimization.
• Develop social media content strategies and publishing calendars across channels.
• Monitor social conversations, respond per brand guidelines, escalate issues as needed.
• Review communications for cannabis advertising regulations and platform policies.

Skills

Email campaigns

SMS campaigns

Social media strategy

Analytical thinking

Regulatory awareness

Communication skills

Tools

Klaviyo

Springbig

Alpine IQ

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Communications Specialist based in the United States. This is an exciting opportunity for a marketing professional to lead multichannel communications for a growing cannabis business operating across several U.S. markets. You will manage the day to day execution and optimization of email , SMS, and social media campaigns, engaging both retail customers and wholesale partners. The role combines creative communication, audience segmentation, campaign analytics, and regulatory awareness to deliver relevant, effective, and compliant marketing experiences. You will use performance data and customer behavior insights to refine messaging, improve engagement, and drive measurable business results. Working closely with creative, wholesale, and marketing teams, you will coordinate content production, support product launches, and strengthen brand relationships. You will also manage vendor relationships, monitor online communities, and lead cross-functional initiatives that support broader marketing objectives. This remote opportunity is ideal for an organized, proactive communicator who thrives in a fast-paced environment and enjoys balancing creative execution with data-driven decision-making.

Accountabilities

• Email and SMS Campaign Management: Plan, build, quality-check, and deploy scheduled email and SMS campaigns for business-to-consumer (B2C) and business-to-business (B2B) audiences. Manage loyalty program communications, including points-earning opportunities, rewards, member-exclusive campaigns, promotions, and targeted messaging.
• Audience Segmentation and List Management: Develop and refine audience segments based on customer behavior, campaign objectives, and business priorities. Maintain accurate contact lists, opt-in and opt-out records, and segmentation hygiene in accordance with applicable state regulations, the Telephone Consumer Protection Act (TCPA), carrier requirements, and platform policies.
• Campaign Quality Assurance: Conduct thorough pre-deployment checks of links, personalization, content, compliance language, unsubscribe instructions, and send schedules. Monitor campaign errors, resolve issues before publication, and improve quality assurance processes to minimize delivery defects.
• Campaign Testing and Optimization: Design and execute tests across subject lines, messaging, content formats, audience segments, and send times. Analyze results independently and apply findings to improve engagement, click-through rates, conversions, loyalty redemptions, deliverability, and overall campaign effectiveness.
• Social Media Strategy and Execution: Develop and maintain social media content strategies and publishing calendars. Recommend content formats, channel priorities, posting schedules, and engagement approaches based on business objectives, audience behavior, platform trends, and performance insights.
• Community Management: Monitor social media comments and direct messages, respond in accordance with brand guidelines, and maintain appropriate response times. Identify customer service concerns and potential compliance issues, escalating them to the relevant teams when necessary.
• Regulatory Compliance: Review email, SMS, and social media communications for alignment with established cannabis advertising requirements, state-specific regulations, and platform policies. Identify potential risks, implement corrective actions within established guidelines, and elevate new or significant compliance concerns appropriately.
• Creative and Content Coordination: Partner with Creative Services to develop and deliver campaign assets and copy within production deadlines. Collaborate with Brand Ambassadors to capture content from field activities and events, ensuring that materials align with brand standards and marketing objectives.
• Wholesale and Partner Communications: Develop and distribute communications for third-party partners, including new product announcements, promotional campaigns, sales enablement materials, and co-branded initiatives. Coordinate with the Wholesale team to ensure messaging supports commercial priorities and partner engagement.
• Vendor Relationship Management: Manage assigned marketing vendors, evaluate service quality and performance, resolve operational issues, and recommend adjustments to vendor relationships, services, or spending based on business requirements and results.
• Performance Reporting and Analysis: Analyze weekly and monthly performance across email, SMS, and social media channels. Track open rates, click-through rates, engagement, redemption, audience growth, deliverability, publishing timeliness, and quality assurance metrics. Identify trends, risks, and opportunities and implement actionable improvements.
• Cross-Functional Leadership: Serve as a subject-matter resource for marketing communications, channel strategy, segmentation, campaign performance, and best practices. Lead assigned cross-functional initiatives and recommend communication strategies that contribute to broader marketing and business goals.
• Operational Excellence: Maintain a reliable publishing cadence across channels, meet content calendar deadlines, minimize quality assurance defects, and consistently monitor social media response times and monthly performance indicators.

Requirements

• Professional Experience: At least 2 years of marketing experience, preferable in a role involving digital communications, campaign execution, CRM, or social media management.
• Email and SMS Marketing: Experience with email and SMS marketing platforms is preferred, particularly tools such as Klaviyo, Springbig, Alpine IQ, or comparable solutions.
• Social Media Management: Familiarity with social media scheduling and publishing tools, along with platform-specific best practices for channels such as Meta, YouTube, and TikTok, is required.
• CRM Experience: At least 1 year of experience with a customer relationship management platform, such as HubSpot or Salesforce, is a plus.
• Communication Skills: Excellent written and verbal communication skills, with the ability to produce clear, engaging, audience-appropriate messaging and coordinate effectively with internal teams and external partners.
• Organizational Skills: Exceptional attention to detail and strong organizational abilities, with the capacity to manage multiple campaigns, content calendars, deadlines, and quality assurance tasks simultaneously.
• Analytical and Data-Driven Mindset: Ability to interpret campaign performance metrics, identify trends, evaluate communication effectiveness, and translate insights into practical optimization strategies.
• Regulatory Awareness: Ability to follow established marketing compliance procedures and recognize potential issues involving cannabis advertising, privacy, consent, SMS communications, and platform requirements. Familiarity with regulated marketing environments is beneficial.
• Technical and Operational Proficiency: Comfort working with digital marketing platforms, campaign reporting tools, content management systems, and social media analytics to execute and monitor communications.
• Initiative and Accountability: A self-motivated, proactive approach to problem solving, with the ability to work independently, take ownership of assigned initiatives, and adapt to changing priorities.
• Collaboration and Flexibility: Ability to work effectively with creative, marketing, wholesale, and vendor teams in a fast-paced environment. Reliability and adaptability to occasional evening or weekend work are required.
• Physical Requirements: Ability to perform prolonged periods of desk-based work and computer use. Occasional lifting, carrying, or transporting of marketing materials, signage, or event supplies weighing up to 25 pounds may be required.

Benefits

• Paid Time Off: Paid time off and eight paid holidays per year for eligible full-time employees.
• Healthcare Coverage: Medical, dental, and vision insurance for eligible full-time employees.
• Retirement Savings: Access to a 401(k) retirement savings plan for eligible full-time employees.
• Disability Coverage: Company-paid short-term and long-term disability insurance for eligible full-time employees.
• Life Insurance: Company-paid life insurance for eligible full-time employees.
• Employee Assistance Program: Access to an employee assistance program (EAP) for eligible full-time employees.
• Employee Referral Program: Opportunities to participate in an employee referral program.
• Commuter Benefits: Commuter-related benefits for eligible employees, where applicable.
• Product Discounts: Access to company product discounts.
• Additional Incentives: Potential additional compensation, including tips, bonuses, or other incentives, depending on the applicable role and program.
• Remote Work: A remote position based in the United States, offering the opportunity to contribute to marketing initiatives across multiple markets.
• Creative and Professional Growth: Opportunities to develop multichannel marketing expertise, strengthen analytical skills, and contribute to brand development in a dynamic, evolving industry.