Marketing & Communications Specialist

Xtend, Inc; Grand Rapids (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Collaborative environment

Continuous learning opportunities

Unlimited growth potential

Job summary

Xtend, Inc in Grand Rapids, Michigan is looking for a Communications Project Coordinator to support client-facing marketing initiatives. Key responsibilities include creating content, managing timelines, and tracking campaign performance across various channels.

The ideal candidate should have at least 1–3 years of experience and strong organizational and communication skills. Enjoy the opportunity to make a meaningful impact in a collaborative environment dedicated to supporting credit unions.

Qualifications

• 1–3 years of experience in marketing, sales, or business administration.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Self-motivated with a professional, positive attitude.

Responsibilities

• Create and review marketing content across multiple channels.
• Coordinate multiple marketing projects and manage deadlines.
• Track and report on campaign performance.

Skills

Organizational skills

Communication skills

Time-management skills

Detail-oriented

Experience with social media

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

HTML emails

Canva

Job description

Description

The Communications Project Coordinator supports client-facing marketing initiatives by coordinating campaigns, creating content, managing timelines, and tracking performance. This role works closely with credit union clients and internal teams to deliver high-quality marketing communications across email, print, web, and social media channels.

The ideal candidate is organized, detail-oriented, and comfortable juggling multiple projects in a fast-paced environment, with strong communication skills and an interest in data-driven marketing.

This is a full-time, in the office position, Monday thru Friday, 8:00am-5:00pm.

What You’ll Do

• Create and review marketing content across multiple channels
• Coordinate multiple marketing projects and manage deadlines
• Support product launches and campaign execution
• Build targeted audience lists using provided data
• Track and report on campaign performance
• Provide training and support on marketing tools and processes
• Communicate regularly with clients via virtual meetings
• Collaborate with cross-functional teams to ensure accurate, timely delivery
• Support occasional in-person events

What You Bring

• High school diploma or equivalent; associate degree preferred
• 1–3 years of experience in marketing, sales, or business administration
• Experience with HTML emails, Canva, and social media preferred
• Strong organizational, communication, and time-management skills
• Detail-oriented with the ability to manage multiple projects
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Self-motivated with a professional, positive attitude

Why You’ll Love Working With Us

• Opportunity to support credit unions nationwide and make a meaningful impact for members
• A collaborative environment aligned with cooperative values
• Continuous learning through hands‑on experience with CU*BASE and industry‑leading tools
• Unlimited growth potential

What is Xtend?

Xtend is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members including bookkeeping, back‑office support, and contact center services. Join us and help advance a mission‑driven cooperative culture built on innovation and industry leadership!

Xtend will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify Xtend in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. Xtend, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.

Xtend is an Equal Opportunity Employer.