Marketing & Communications Operations Coordinator

Chaos Industries; Washington; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k + company match

FSA/HSA

Lunch onsite

Unlimited PTO

Job summary

CHAOS Industries is looking for a Marketing & Communications Operations Coordinator to keep our MarCom team running smoothly on-site. You will help manage calendars, plan campaigns and events, and maintain templates and documentation for the team.

You will coordinate with vendors, track budgets, and ensure deliverables meet timelines. A strong blend of organization, communication, and project management is essential in our fast-paced, entrepreneurial environment.

Qualifications

• 2–5 years in marketing, communications, project management, operations, or a related field.
• Proven ability to coordinate multiple projects, deadlines, deliverables, stakeholders, and vendors.
• Exceptional organizational skills and meticulous attention to detail.
• Strong project management, timelines, dependencies, action items, and follow-up.
• Highly proactive and self-directed with clear written and verbal communication.

Responsibilities

• Manage the team's marketing and communications calendars and campaigns.
• Coordinate planning for campaigns, events, launches, publications, and announcements.
• Maintain shared files, templates, and documentation for easy access.
• Prepare materials for meetings, planning sessions, and leadership updates.
• Track decisions and next steps, ensuring follow-through.
• Streamline processes to improve team efficiency and serve as the source of truth for timelines.
• Serve as day-to-day contact for vendors, agencies, freelancers, and external partners.
• Track contracts, invoices, budgets, and SOWs in collaboration with team members.
• Maintain records of vendor relationships and project deliverables.
• Coordinate meetings, agendas, notes, action items, and follow-ups.

Skills

Organization

Project management

Communication

Vendor management

Cross-functional coordination

Proactivity

Attention to detail

Tools

Project management tools

Spreadsheets

Marketing tech

Job description

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantage—domain dominance. The company's products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats.

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors, including 8VC, Accel, and Valor Equity Partners. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, San Diego, and London. For more information, please visit www.chaosinc.com.

Role Overview:

• The CHAOS Marketing & Communications team is looking for a highly organized, detail-oriented Marketing & Communications Operations Coordinator to help keep our Marketing & Communications (MarCom) team running smoothly and efficiently.

Responsibilities:

Team Operations

• Help manage the team's annual and ongoing marketing and communications calendars.
• Coordinate planning for campaigns, events, launches, publications, announcements, and other MarCom activities.
• Maintain shared files, templates, resources, and documentation so information is easy for the team to find and use.
• Help prepare materials for team meetings, planning sessions, leadership updates, and other internal forums.
• Track decisions, action items, and next steps and make sure follow-through happens.
• Look for opportunities to streamline processes, eliminate unnecessary administrative work, and make the team more efficient.
• Become the team's "source of truth" for timelines, deliverables, and operational details.

Vendor & Partner Management

• Serve as a day-to-day point of contact for marketing and communications vendors, agencies, freelancers, and other external partners.
• Coordinate project scopes, timelines, deliverables, meetings, and communications with vendors.
• Track contracts, statements of work, invoices, budgets, and other administrative details in partnership with the appropriate team members.
• Help ensure vendors have the information, assets, feedback, and approvals they need to deliver work on time.
• Maintain organized records of vendor relationships, projects, deliverables, and key contacts.

Project Management

• Manage day-to-day project coordination across the MarCom team, ensuring projects stay on schedule and key milestones and deadlines are clearly tracked.
• Maintain project plans, timelines, calendars, task trackers, and other tools used to keep the team organized.
• Follow up with team members and cross-functional partners on outstanding tasks, deliverables, approvals, and decisions.
• Identify potential delays, gaps, or dependencies early and flag them to the appropriate team member.
• Coordinate meetings, agendas, notes, action items, and follow-ups as needed.
• Help establish and maintain consistent project management processes and ways of working across the team.
• Keep a clear view of what is happening across the MarCom team's portfolio of work and help ensure priorities don't get lost amid competing demands.

Minimum Requirements:

• 2–5 years of experience in marketing, communications, project management, operations, agency, or a related field.
• Proven experience coordinating multiple projects, deadlines, deliverables, stakeholders, and/or vendors simultaneously.
• Exceptional organizational skills and attention to detail; you naturally keep track of the small things and make sure nothing falls through the cracks.
• Strong project management skills, including the ability to build and maintain timelines, track dependencies, manage action items, and follow up on deliverables.
• Highly proactive and self-directed; able to anticipate what needs to happen next rather than waiting to be asked.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally with both internal and external stakeholders.
• Strong follow-through and accountability—you take ownership of tasks and see them through to completion.
• Ability to manage competing priorities, shifting deadlines, and multiple workstreams in a fast-paced environment.
• Comfortable working across teams and with people at different levels of an organization.
• Strong vendor and relationship-management skills, with the ability to coordinate external partners and hold them accountable to timelines and deliverables.
• Comfortable working with project management, collaboration, spreadsheet, and marketing tools.
• A process-oriented mindset and an interest in finding ways to make workflows more efficient and effective.
• Resourceful problem-solver who can figure things out, identify gaps, and find solutions with limited direction.
• Interest in marketing and communications and enthusiasm for learning how a high-performing MarCom team operates. Comfortable operating in an entrepreneurial environment where priorities move quickly.

Why CHAOS?

• Health Benefits: Medical, dental, and vision benefits 100% paid for by the company
• Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more
• Our Perks: Free daily lunch while you're working onsite, fully-stocked kitchen, unlimited PTO, casual dress code
• Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses
• Team Growth: 500+employees and counting across 5 global offices

SALARY: $80,000 - $110,000

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations.

Recruiting Agencies: CHAOS Industries does not accept unsolicited resumes or outreach. Unsolicited submissions will not be reviewed or compensated.

#LI-onsite