Marketing & Communications, Manager

Acentra Health, LLC; Oregon; On-site; USD 99,000 - 108,000; Full time

Job summary

Acentra Health is seeking a Marketing & Communications Manager to lead development, implementation, and oversight of communication strategies focused on Medicaid education, community engagement, and health equity. The role ensures materials are culturally responsive and accessible, collaborating with community partners, Medicaid members, and internal stakeholders.

Applicants should reside in Oregon with up to 10% travel for quarterly in-office meetings.

Qualifications

• Bachelor's degree required and accredited.
• 5+ years related experience in healthcare communications.
• Experience managing translation and trans creation for diverse populations.
• Experience engaging with community organizations, Medicaid members, and stakeholders.
• Experience building equity-centered, culturally responsive health campaigns.
• Proven ability to manage cross-functional teams and vendors.

Responsibilities

• Design and oversee branding and messaging across communication touchpoints.
• Collaborate with stakeholders to develop targeted, accessible content.
• Oversee regulatory review and approval processes for materials.
• Adopt new channels and platforms to optimize communications.
• Develop resources for program delivery and staff training.
• Manage marketing and communications team and external partners.
• Ensure HIPAA, privacy, and security compliance.

Skills

Bachelor's degree

5+ years of related experience

Translation & transcreation

Community partnerships

Health equity campaigns

Multilingual outreach

Education

Bachelor's degree

Tools

Word processing

Graphics software

Job description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes- making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

At Acentra Health, we embrace emerging technologies, including artificial intelligence and advanced analytics that can be utilized to improve processes, enhance decision-making, and drive better health outcomes. We value professionals who are curious about new technologies and motivated to use innovative tools to increase efficiency, quality, and impact in their roles.

Job Summary and Responsibilities

Acentra Health is looking for a Marketing & Communications Manager to join our growing team.

Job Summary

The Marketing and Communications Manager leads the development, implementation, and oversight of communication strategies and initiatives focused on Medicaid member education, community engagement, and health equity. This position provides strategic direction for communication projects, ensures materials are culturally responsive, linguistically appropriate, and accessible to diverse populations, and collaborates with community partners, Medicaid members, and internal stakeholders to improve access to healthcare information and services while ensuring compliance with applicable regulatory requirements.

Position Details

Applicants should reside within the State of Oregon. Travel of up to 10% may be required for quarterly in-office meetings within Oregon.

Responsibilities

• Design, develop, and distribute consistent themes, messaging, and branding throughout all communication touch points.
• Understand products, customers, and industry and develop focused communications in collaboration with organizational stakeholders.
• Oversee efficient processes for the regulatory review and approval of communication materials.
• Explore and adopt new channels, methods, and platforms to optimize marketing communications.
• Develop the internal and external resources required for communication program delivery.
• Manage a marketing and communications team.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications

• Bachelor's degree from an accredited college or university
• 5+ years of related experience
• Demonstrated experience in product development, strategic planning, and project management, including leading complex healthcare communication initiatives and overseeing deliverables, budgets, compliance requirements, and timelines
• Experience managing translation and transcreation efforts to ensure communications and materials are culturally responsive, linguistically appropriate, and accessible to diverse populations
• Demonstrated experience engaging and collaborating with community-based organizations, Medicaid members, and diverse stakeholders, including planning and facilitating multilingual community feedback sessions and building effective relationships across diverse populations
• Experience developing and implementing healthcare communication campaigns using equity-centered, culturally responsive, and trauma-informed approaches to promote health equity and improve access to healthcare information and services
• Lived and/or professional experience advancing health equity within communities and/or large organizations, with demonstrated effectiveness working across diverse cultures, backgrounds, and populations

Preferred Qualifications

• Bilingual in English/Spanish
• Excellent written and verbal communication, organizational, and presentation skills
• Strong analytical skills with the ability to read, interpret, and present information clearly and accurately
• Ability to adapt to changing beneficiary education and HCQIP project needs, manage competing priorities, and meet deadlines under pressure
• Working knowledge of word processing and graphics software
• Knowledge of Medicaid, public health, healthcare delivery systems, or government-sponsored healthcare programs
• Experience developing member education and outreach materials for diverse populations
• Experience managing cross-functional teams and external vendors in support of communication initiatives
• Familiarity with plain language principles, accessibility standards, and health literacy best practices

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay for this position is listed below.

Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.

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Pay Range

USD $99,440.00 - USD $108,000.00 /Yr.

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.