Marketing & Communications Coordinator

Shriners Hospitals for Children; Chicago (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

Shriners Children’s in Chicago is seeking a Marketing Communications professional to support location leadership with writing, editing, digital content management (website and social media) and strategy.

You will develop patient stories, support donor relations and business development, manage internal communications, and coordinate events while upholding AP style and SHC identity standards. The role involves collaboration with medical staff and travel as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, Journalism or related field.
• 3 Years Marketing/Communications/Public Relations experience.
• MS Office Suite proficiency.

Responsibilities

• Write and post content for SHC website, location intranet and social media channels.
• Research, create and write patient stories supporting marketing, donor relations and business development.
• Create digital content and execute location- and system-wide strategy.
• Assist Manager/Director with internal communications where applicable.
• Organize and facilitate hospital tours related to Marcom events and programs.
• Research, write and distribute press releases and media advisories.

Skills

MS Office

Media monitoring platform

Hootsuite

Social media content management

Website CMS

Education

Bachelor degree in Marketing, Communications, Journalism or related field

Tools

Adobe Creative Cloud

Salesforce Marketing Cloud

Job description

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

Provides a wide range of MarCom functions support to location leadership and the MarCom Manager/Director/Regional/Sr. Regional Director including, but not limited to, writing, editing, digital content management (website and social media) and strategy, internal and external communications, monthly reports to leadership, photography, video and graphic design.

Key Responsibilities

• Write and post content for SHC website, location intranet and social media channels
• Research, create and write patient stories and other content to support marketing, donor relations and business development
• Create digital content and execute location- and system-wide strategy
• Assist Manager / Director with internal communications where applicable
• Organize and facilitate hospital tours related to Marcom events and programs
• Follow AP style and SHC identity standards
• Research, write and distribute press releases and media advisories.
• Encourage enthusiasm, positive morale and teamwork among employees
• Work with other departments and medical staff to solicit stories
• Acts as media escort within facility
• Assist Manager / Director (where applicable) with Shriners International temple relations
• Coordinate facility special events such as public celebrations, celebrity and VIP visits and others as requested
• Manage and maintain patient ambassador program
• Ensure confidentiality and patient privacy during tours, events and media visits
• Present to Shriners International temples, community organizations or groups when assigned or necessary
• Travel as needed to attend meeting or represent SHC at community, temple or fundraising events.
• Provides reports on department activity and progress toward goals
• Manage multiple projects
• Upload photos, videos and consents to Digital Assets Management system
• Research media outlets and maintain current media contact list, using media monitoring platform
• General office duties including, but not limited to, answering phones, filing, inventory of marketing collateral, meeting minutes

Required Qualifications

• Bachelor degree in Marketing, Communication, Journalism or related field
• 3 Years Marketing/Communications/Public Relations
• MS Office Suite proficiency
• Media monitoring platform, Hootsuite/social media content management, website Content Management System

Preferred Qualifications

• Salesforce Marketing Cloud/email marketing CRM
• Adobe Creative Cloud knowledge
• Bilingual

This pay range for this position is $25.31 - $37.96.
Compensation is determined based on years of relevant experience and departmental equity.