Marketing Cloud Technical Lead

BioSpace; Indianapolis (IN); On-site; USD 64,500 - 151,800; Full time

Benefits offered by this job

Company bonus

Comprehensive benefit program

401(k) with company sponsorship

Job summary

A global healthcare leader in Indianapolis seeks a highly skilled Technical Lead to drive the strategic development and optimization of their Marketing Cloud platforms. This role involves guiding a development team, translating business requirements into technical specifications, and ensuring high-quality technical delivery. Ideal candidates will have extensive experience in Salesforce Marketing Cloud and a proactive mindset towards problem-solving and team collaboration. This is a full-time position with competitive compensation and benefits.

Qualifications

• 5+ years of hands-on Salesforce Marketing Cloud development experience.
• Experience in a Technical Lead or Senior Developer capacity.
• Hands-on experience in AMPscript, HTML, CSS, JavaScript, and SQL.

Responsibilities

• Guide a team through implementation challenges and ensure architectural soundness.
• Translate complex business requirements into actionable plans.
• Oversee end-to-end technical delivery of Marketing Cloud implementations.

Skills

Salesforce Marketing Cloud development

Technical leadership

AMPscript

HTML

CSS

JavaScript

SQL

Agile methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Marketing Cloud

API integrations

Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Overview

Why This Role Matters

Eli Lilly and Company is seeking a highly skilled and experienced Technical Lead to drive the strategic development, implementation, and optimization of our Marketing Cloud platforms. This role will be instrumental in leveraging cutting-edge marketing technologies to enhance customer engagement and support our global marketing initiatives, ensuring robust and scalable solutions.

What You Will Do

Technical Leadership & Team Guidance

• Guide a team of Marketing Cloud developers and specialists through implementation challenges, setting technical direction, reviewing designs, and ensuring solutions are architecturally sound and aligned with best practices.
• Provide deep subject matter expertise in SFMC architecture, platform capabilities, and emerging features, ensuring the team applies the right approach at every stage of delivery.
• Conduct design and code reviews that elevate team output, to ensure work is done to the highest standard.
• Oversee end-to-end technical delivery of Marketing Cloud implementations, holding the team accountable to data integrity, system performance, compliance, and quality.
• Evaluate new SFMC features and releases, translating their potential into actionable recommendations for the team and stakeholders.
• Define and enforce development standards, governance policies, and security protocols.
• Foster a culture of continuous learning and improvement, including active adoption of AI tools to help the team work smarter and deliver faster.
• Ensure the team maintains comprehensive technical documentation including architecture diagrams, design specifications, and operational procedures.

Collaboration & Stakeholder Engagement

• Translate complex business requirements into technical specifications and actionable development plans aligned with IT strategy and marketing objectives.
• Collaborate with marketing stakeholders to prioritize initiatives, develop requirements, and ensure solutions meet business objectives.
• Lead technical design sessions and conduct design walkthroughs with both business and technical audiences.
• Lead grooming workshops, provide level-of-effort estimates, and maintain clear communication of technical scope and timelines.
• Manage stakeholder expectations proactively, surfacing risks, dependencies, and trade-offs before they become blockers.
• Participate in vendor management and evaluation for related marketing technology solutions.

Your Basic Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• 5+ years of hands-on Salesforce Marketing Cloud development and architecture experience.
• Experience in a Technical Lead or Senior Developer capacity with evidence of technical influence and cross-functional collaboration.
• Hands-on experience in AMPscript, SSJS, HTML, CSS, JavaScript, and SQL within the Marketing Cloud environment.
• Hands-on experience designing and supporting Marketing Cloud Connect implementations, including API integrations and data extensions that power cross-channel campaigns.
• Experience applying data modeling, data architecture, and database concepts in a marketing context, including designing or maintaining marketing data structures for segmentation, targeting, or campaign execution.
• Salesforce Marketing Cloud certification(s), such as Email Specialist, Consultant, Administrator, Developer, or Architect.
• Experience with Agile development methodologies, including user story creation and sprint grooming.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Mindset & Ways of Working

• AI enthusiasm and hands-on fluency — you actively use tools like Claude, ChatGPT, or similar LLMs to automate work, accelerate delivery, and solve problems faster. You don't wait for AI to become standard practice — you're already there.
• Strong learning agility — you stay ahead of a fast-moving platform and proactively bring new knowledge into the team.
• Proactive problem-solving — you identify issues early, involve the right stakeholders, and drive resolution without waiting to be asked.
• Strong self-management — you operate independently, balance multiple priorities and shifting requirements, and hold yourself accountable to outcomes.

Communication & Influence

• Excellent verbal and written communication skills — you can translate complex technical concepts clearly for non-technical stakeholders at any level of the organization.
• Ability to mentor and elevate others technically without formal management authority — you lead through expertise, trust, and example.
• Experience in the pharmaceutical or healthcare industry is a plus.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$64,500 - $151,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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