Marketing Assistant (Greeter/Gifter)

Marriott Vacations; Hilton Head Island (SC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

401(k) matching up to 6%

Growth opportunities

Positive work environment

Job summary

Marriott Vacations Worldwide is seeking a Lobby Ambassador to engage guests in the hotel lobby and connect them with our Marketing team. You will provide exceptional face-to-face service, offer local attraction and restaurant recommendations, and help guests with basic inquiries.

The role emphasizes outstanding communication, friendly demeanor, and the ability to work weekends/holidays. Join a team focused on delivering memorable guest experiences and top-tier service.

Qualifications

• Excellent communication and computer skills.
• Ability to engage guests in person and provide helpful information.
• Flexible schedule including weekends and holidays.

Responsibilities

• Engage with guests and provide elevated customer service face to face.
• Introduce guests to the Marketing team when appropriate.
• Suggest local attractions and restaurant options to guests.
• Provide effective problem resolution when needed.

Skills

Face-to-face communication

Microsoft Office

Tools

Computer skills

Job description

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Lobby Ambassador, you will engage guests in the lobby and introduce them to our Marketing team.

What's in it for you?

• Hotel and resort discounts
• Immediate 401(k) Company match up to 6%
• Growth and development opportunities
• Positive work environment

What will you

• Engage with guests and provide elevated customer service face to face
• Offer assistance when needed and introduce guests to the Marketing team
• Provide the highest level of service to suggest local attractions and restaurant recommendations
• Provide effective problem resolution techniques if applicable

What are the requirements?

• Enjoy talking with guests face to face
• Excellent communication and computer skills
• Flexible schedule, including the ability to work weekends and holidays
• Ability to stand or walk for extended period of time or for an entire work shift

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.