Marketing and Intake Coordinator

Crisp Recruit; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer match

Three weeks PTO + holidays

Job summary

Barket Epstein Kearon Aldea & LoTurco, a premier New York law firm, seeks a Marketing & Intake Coordinator to blend creative marketing with empathetic client intake on site in Garden City.

You will manage social media, create engaging content, answer inquiries, route callers to attorneys, and maintain accurate records in Clio and MS Office 365, supporting the firm’s growth. Salary around $65,000.

Qualifications

• 2–3 years of experience managing social media and supporting paid campaigns.
• Strong verbal and written communication skills.
• Reliability, punctuality and dependability for live intake calls.
• Empathy and professionalism in client interactions.
• Organizational skills with attention to detail.
• Familiarity with legal terms is preferred but not required.
• Available for full-time onsite work in Garden City, NY, Mon-Fri 9:00–17:30.
• Experience with Clio and MS Office 365 for data management.

Responsibilities

• Social media management across platforms, posting, scheduling, engagement, and paid campaigns.
• Create engaging content to boost the firm’s online presence.
• Answer and triage inbound inquiries; gather facts and route callers to attorneys.
• Conduct empathetic client interactions and route to appropriate attorneys.
• Execute online campaigns under Marketing Director guidance.
• Maintain accurate client interaction records in Clio.
• Provide regular updates on marketing performance and outreach success.

Skills

Social media management

Content creation

Communication skills

Reliability & punctuality

Empathy & professionalism

Organizational skills

Legal knowledge

Onsite availability

Tools

Clio

Microsoft Office 365

Job description

Do you excel in both social media marketing and empathetic client interactions?

Are you ready to play a pivotal role in an esteemed legal firm's client journey?

Can you swiftly transition from creating engaging content to managing client intake?

Are you seeking a dynamic role with growth potential in the legal industry?

Final question: When faced with a challenge, do you get excited or run away?

Barket Epstein Kearon Aldea & LoTurco is a prestigious law firm with deep roots in New York's legal landscape. With over two centuries of combined legal experience, our firm is synonymous with success and has established a formidable reputation across practice areas including criminal defense, civil rights, and personal injury. We pride ourselves on our commitment to justice and have been a relentless advocate for our clients in Nassau and Suffolk Counties, Manhattan, and beyond.

Our team comprises distinguished legal professionals, including former judges, prosecutors, and thought leaders in the legal field. We handle high-stakes cases with discretion and professionalism, offering an expansive suite of services from appeals and wrongful convictions to commercial litigation and DWI defense. Our multifaceted approach leverages the diverse expertise within our firm to secure favorable outcomes for our clients.

The Marketing & Intake Coordinator role at Barket Epstein is crucial for enhancing our firm's visibility and client relations. This position marries the creative intrigue of marketing with the empathetic touch needed for effective client intake. By driving engagement through social media and facilitating seamless client interactions, you will be instrumental in supporting our mission to deliver unparalleled legal services. Your impact will resonate in our client satisfaction and the strength of our firm's public presence.

What you'll do:

• Social Media Management: Manage the firm’s social media presence across Facebook, Instagram, LinkedIn, and X, including posting, scheduling, monitoring engagement, and supporting paid social campaigns.
• Content Creation: Develop engaging and relevant content to enhance the firm’s online presence and reach.
• Intake Support: Answer and triage inbound inquiries efficiently, gather key facts, track lead sources, and quickly route qualified callers to the appropriate attorney.
• Client Interaction: Conduct empathetic interactions to understand client needs and route them to appropriate attorneys.
• Online Campaign Execution: Implement and monitor paid advertising campaigns under the guidance of the Marketing Director.
• Data Entry: Maintain accurate records of client interactions and intake notes using Clio.
• Reporting: Provide regular updates on marketing performance and client outreach success.

What we're looking for:

• Social Media & Paid Media Experience:2-3 years of experience managing social media platforms, creating content, and supporting paid social advertising or boosted campaigns.
• Communication Skills: Strong verbal and written communication skills to effectively engage with clients and team members.
• Reliability & Punctuality: Consistent attendance, punctuality, and dependability are essential, as this role supports live intake calls and daily onsite marketing execution.
• Empathy and Professionalism: Ability to handle stressful client situations with care and understanding.
• Organizational Skills: Detail-oriented with the capacity to manage multiple tasks efficiently.
• Legal Knowledge: Familiarity with legal terms and processes is preferred but not essential.
• Availability: Must be available to work full-time onsite in Garden City, New York, Monday through Friday, 9:00 AM-5:30 PM, with a 30-minute lunch.
• Technical Proficiency: Experience with Clio and Microsoft Office 365 for data management and communication.

Why you should work here:

• Career Growth: Opportunity to ascend into a Director of Marketing role based on performance.
• Direct Impact: Be the first point of contact for clients, influencing their journey from the onset.
• Collaborative Culture: Work closely with a team of renowned legal professionals.
• Learning Opportunities: Gain exposure to multiple legal disciplines, enhancing personal development.
• Competitive Compensation: Salary is approximately $65,000, depending on experience and fit.

Additional perks:

• Health Insurance: Medical coverage available, with the firm paying the majority of costs depending on plan selection.
• Retirement Plans: 401(k) with employer match available after eligibility period.
• Paid Time Off: Three weeks of PTO annually along with all governmental holidays.

Join Barket Epstein Kearon Aldea & LoTurco as a Marketing & Intake Coordinator and elevate your career within a firm that champions justice and client excellence. If you're a creative, execution-focused marketer with a heart for client care, we want to hear from you. Apply to become a pivotal part of our team today.