Marketing and Communications Manager

Easterseals of Southeastern Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

Easterseals SEPA is seeking a Marketing and Communication Manager to lead marketing and public‑awareness initiatives across audiences and platforms. The role builds content, coordinates campaigns, and partners with Development, Programs, and external vendors to advance the organization's mission.

You will manage newsletters, donor communications, events materials, and media outreach, while maintaining brand standards and measuring impact across digital channels.

Qualifications

• Bachelor's degree in marketing, communications, public relations, journalism, or a related field highly preferred.
• 2–5 years of relevant experience in marketing, communications, digital content, public relations, or nonprofit development communications; equivalent experience may be considered.
• Strong writing, editing, storytelling, organizational, and project-management skills, with the ability to manage multiple priorities and deadlines.
• Experience with social media, websites, email marketing, and digital communications; familiarity with CRM or fundraising databases and performance analytics preferred.

Responsibilities

• Lead the planning and execution of marketing, communications and public‑awareness activities that advance Easterseals SEPA’s mission and organizational priorities.
• Develop content, coordinate campaigns, gathers stories that demonstrate program impact, and help ensure consistent, timely, and engaging communications across audiences and platforms.
• Work collaboratively with Development, Programs, leadership, and external vendors.
• Support annual marketing and communications plans and maintain an organization‑wide communications calendar.
• Coordinate integrated campaigns across email, social media, website, print, and other channels, including fundraising appeals, events, stewardship, and awareness initiatives.
• Manage project timelines, approvals, workflows, and deliverables to ensure materials are accurate and completed on schedule.
• Draft, edit, and coordinate newsletters, donor communications, fundraising appeals, website copy, event materials, press releases, announcements, and other content.
• Gather stories, photos, testimonials, program updates, and impact information from participants, families, staff, volunteers, donors, and program teams.
• Maintain consistent organizational messaging, tone, and visual brand standards across public‑facing materials.
• Manage day‑to‑day social media content, calendars, scheduling, and audience engagement across platforms such as Facebook, Instagram, and LinkedIn.
• Coordinate email marketing, digital advertising support, website updates, campaign landing pages, and donation‑page content.
• Monitor digital channels and recommend improvements to audience reach, engagement, and campaign effectiveness.
• Support media outreach, public announcements, community engagement, and promotion of organizational events, milestones, partnerships, and campaigns.
• Coordinate creative projects and production with designers, photographers, videographers, printers, and other external vendors.
• Assist with event communications, promotional materials, publications, and participant‑facing information as needed.
• Track and report on relevant metrics, including email performance, social engagement, website traffic, campaign results, and audience growth.
• Prepare updates and recommendations for the supervisor; use performance data and audience feedback to inform improvements.
• Assist with executive communications, presentations, speeches, and special projects as assigned.

Skills

Writing

Editing

Storytelling

Project management

Social media

Email marketing

CRM

Analytics

Microsoft Office

Education

Bachelor's degree in marketing/communications

Tools

CRM software

Google Analytics

Job description

Easterseals of Southern Pennsylvania is a leading nonprofit provider of disability services. Our services include Approved Private School, special classrooms, summer programs, assistive technology, early intervention programs and various outpatient speech, physical and occupational therapy programs. Our team combines expertise and passion to provide exceptional services to meet the needs of every client we serve. Join our community of like-minded individuals, to make a lasting impact, and be part of a rewarding career that fosters diversity, compassion, and independence. Be part of our mission to provide exceptional services to ensure that all people with disabilities and their families have equal opportunities to live, learn, work, and play and their communities.

Job Description

The Marketing and Communication Manager will report to the Senior Director of Development and Marketing. The position will be responsible for the following:

Essential Duties:

• Lead the planning and execution of marketing, communications and public‑awareness activities that advance Easterseals SEPA’s mission and organizational priorities.
• Develop content, coordinate campaigns, gathers stories that demonstrate program impact, and help ensure consistent, timely, and engaging communications across audiences and platforms.
• Work collaboratively with Development, Programs, leadership, and external vendors.
• Support annual marketing and communications plans and maintain an organization‑wide communications calendar.
• Coordinate integrated campaigns across email, social media, website, print, and other channels, including fundraising appeals, events, stewardship, and awareness initiatives.
• Manage project timelines, approvals, workflows, and deliverables to ensure materials are accurate and completed on schedule.
• Draft, edit, and coordinate newsletters, donor communications, fundraising appeals, website copy, event materials, press releases, announcements, and other content.
• Gather stories, photos, testimonials, program updates, and impact information from participants, families, staff, volunteers, donors, and program teams.
• Maintain consistent organizational messaging, tone, and visual brand standards across public‑facing materials.
• Manage day‑to‑day social media content, calendars, scheduling, and audience engagement across platforms such as Facebook, Instagram, and LinkedIn.
• Coordinate email marketing, digital advertising support, website updates, campaign landing pages, and donation‑page content.
• Monitor digital channels and recommend improvements to audience reach, engagement, and campaign effectiveness.
• Support media outreach, public announcements, community engagement, and promotion of organizational events, milestones, partnerships, and campaigns.
• Coordinate creative projects and production with designers, photographers, videographers, printers, and other external vendors.
• Assist with event communications, promotional materials, publications, and participant‑facing information as needed.
• Track and report on relevant metrics, including email performance, social engagement, website traffic, campaign results, and audience growth.
• Prepare updates and recommendations for the supervisor; use performance data and audience feedback to inform improvements.
• Assist with executive communications, presentations, speeches, and special projects as assigned.

Non‑essential duties/functions:

• Performing other related administrative tasks as required.
• All other duties as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, public relations, journalism, or a related field highly preferred.
• 2–5 years of relevant experience in marketing, communications, digital content, public relations, or nonprofit development communications; equivalent experience may be considered.
• Strong writing, editing, storytelling, organizational, and project‑management skills, with the ability to manage multiple priorities and deadlines.
• Experience with social media, websites, email marketing, and digital communications; familiarity with CRM or fundraising databases and performance analytics preferred.
• Creative, detail‑oriented, proactive, collaborative, and comfortable working independently across departments.
• Proficiency with Microsoft Office and related technology platforms.
• Must have reliable transportation to get to various locations as required.
• Must provide All Required Clearances for this position.

Easterseals of SEPA is an Equal Opportunity Employer (EOE)

If you require an accommodation for any part of this recruiting process, please email [e-mail]

Additional Information

• Easterseals of Southeast Pennsylvania is a 501(c)(3) organization for public service loan forgiveness eligibility purposes.
• Please review the background check requirements information located on the ‘Careers’ page of our website: https://www.easterseals.com/sepa/who-we-are/careers-at-easter-seals
• Easterseals is an equal opportunity provider and an equal opportunity employer.