Marketing and Administrative Coordinator

The Encompass Group; Town of Texas (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

The Encompass Group is seeking a Marketing & Administrative Coordinator who is passionate about storytelling, branding, client engagement, and creating exceptional experiences. You will lead the firm's communications efforts while serving as a key ambassador for the organization.

This role oversees branding, digital marketing, social media, and administration responsibilities, helping create a welcoming and professional environment for clients, visitors, and partners.

Qualifications

• Experience in architecture, engineering, or construction firms preferred.
• Sales, business development, client relations, or other relationship-focused experience with strong written and verbal communication skills.
• Strong administrative capabilities, project management skills, attention to detail, and ability to manage multiple priorities while supporting executive leadership.
• Knowledge of branding, social media, digital marketing, public relations, Microsoft Office, and Adobe Creative Suite; openness to leveraging new technologies and AI tools.

Responsibilities

• Lead the firm's marketing and communications strategy to strengthen brand awareness and market presence.
• Develop and manage external communications and visual marketing initiatives.
• Create engaging content for social media, email campaigns, newsletters, blogs, and the company website.
• Maintain a consistent brand voice across all channels.
• Draft project case studies, website copy, presentations, and marketing collateral.
• Manage public relations efforts and media opportunities.
• Guide leadership on social media best practices and digital engagement strategies.

Skills

Marketing strategy

Brand management

Content creation

Social media

Public relations

Relationship building

Tools

Microsoft Office

Adobe Creative Suite

Job description

The Encompass Group is partnering with a highly respected and growing architecture and design firm to identify a Marketing & Administrative Coordinator who is passionate about storytelling, branding, client engagement, and creating exceptional experiences. This is a unique opportunity for a creative and strategic marketing professional to lead the firm's communications efforts while serving as a key ambassador for the organization. The Marketing & Administrative Coordinator will overseebranding, digital marketing, social media, and administration responsibilities while helping create a welcoming and professional environment for clients, visitors, and business partners.

What You’ll Do

Marketing & Brand Management

• Lead the firm's marketing and communications strategy to strengthen brand awareness and market presence.
• Develop and manage all external communications and visual marketing initiatives.
• Create engaging content for social media, email campaigns, newsletters, blogs, and the company website.
• Maintain a consistent brand voice across all marketing channels.
• Draft project case studies, website copy, presentations, marketing collateral, brochures, and award submissions.
• Manage public relations efforts and media opportunities.
• Guide leadership on social media best practices and digital engagement strategies.
• Identify opportunities for sponsorships, partnerships, advertising, and community involvement.
• Lead award submissions from concept through recognition.
• Develop strategic communication campaigns that showcase the firm's expertise and project successes.

Client Experience & Relationship Management

• Serve as the first point of contact for clients, visitors, consultants, and business partners.
• Create an exceptional first impression through a welcoming and professional office environment.
• Build and maintain strong relationships with clients and community partners.
• Coordinate client appreciation events, networking functions, lunch-and-learns, and other business development initiatives.
• Act as a liaison between leadership, clients, consultants, and internal teams when appropriate.
• Support annual strategic planning and firm-wide marketing initiatives.

Office Administration

• Answer incoming phone calls and greet guests professionally.
• Coordinate meetings, conference rooms, and visitor schedules.
• Maintain reception, conference rooms, and common areas to reflect the firm's professional standards.
• Coordinate incoming mail, office supplies, deliveries, vendors, and day-to-day office operations.
• Assist leadership with scheduling, meeting coordination, and administrative projects.
• Participate in office culture initiatives and team-building activities.

What We’re Looking For

• Architecture, Engineering, or Construction Experience: Experience working within an architecture, engineering, or construction firm is preferred, with multifamily housing and/or senior housing experience being a strong plus.
• Sales & Relationship Building: Sales, business development, client relations, or other relationship-focused experience with strong written and verbal communication skills.
• Administrative & Organizational Skills: Strong administrative capabilities, project management skills, attention to detail, and the ability to manage multiple priorities while supporting executive leadership.
• Marketing & Technology: Knowledge of branding, social media, digital marketing, public relations, Microsoft Office, and Adobe Creative Suite, with an openness to leveraging new technologies and AI tools.

If you're energized by wearing multiple hats, thrive in a collaborative environment, and love combining creativity with strategy, this is an outstanding opportunity to make a lasting impact within a growing organization.