Marketing Account Manager

MGH, Inc.; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

401k plan

Up to 12 paid holidays

Competitive medical, dental, vision

Company-provided life and disability

Company Paid Maternity/Parental Leave

Wholesale Club membership paid by MGH

Job summary

MGH, a full-service marketing agency, seeks an Account Manager with 6-9 years in integrated marketing to lead client relationships and cross-functional teams. You will own accounts, budgets, and strategic programs, delivering high-quality marketing campaigns across channels.

Ideal candidates excel at strategic thinking, data-driven insights, and senior-level presentations, while managing multiple projects and timelines in a collaborative, fast-paced environment.

Qualifications

• 6-9 years of account management experience in marketing/advertising or comms agency
• Proven track record in client relationships and integrated campaigns
• Experience owning client budgets and scopes of work
• Strong strategic thinking and ability to translate business goals into plans
• Excellent presenting to senior-level clients and cross-functional teams
• Outstanding organizational and project management skills

Responsibilities

• Serve as primary/secondary relationship owner for assigned clients and act as strategic partner
• Lead development of integrated marketing strategies, briefs, and project plans
• Own client accounts and budgets, including forecasting and profitability tracking
• Coordinate cross-functional teams (creative, media, PR, social, analytics) for cohesive campaigns
• Manage multiple projects and ensure on-time, on-budget delivery with high quality
• Identify growth opportunities within accounts and support proposals/new initiatives
• Lead client meetings, status calls, and performance reviews
• Oversee vendor/partner relationships to support campaigns
• Deliver senior-level quality on client-facing materials with brand consistency

Tools

Google Analytics

Monday.com

Job description

MGH, a full-service marketing communications agency,is seeking an experienced Account Manager to join our growing team.Qualified candidates will have 6-9 years of experience in an integratedmarketing communications environment and a proven ability to manage clientrelationships, lead cross-functional teams, and deliver high-quality marketingprograms.

This role is ideal for a strategic thinker who enjoys bothclient leadership and hands-on campaign execution, and who is ready to takeownership of accounts and help shape long-term client success.

Responsibilities

• Serve as the primary or secondary (working under an account lead) day-to-day relationship owner for assigned clients, acting as a trusted advisor and strategic partner
• Lead the development of integrated marketing strategies, campaign briefs, and project plans, ensuring alignment with client business objectives
• Own assigned client accounts and budgets, including scope development, forecasting, change management, and profitability tracking
• Lead internal integration across creative, media, PR, social, and analytics teams to deliver cohesive, high-performing campaigns
• Oversee multiple concurrent projects and workstreams, ensuring all deliverables are completed on time, on budget, and at the highest quality standards
• Effectively manage multiple competing priorities, within and across various clients, simultaneously
• Develop and deliver strategic presentations, campaign reports, and client-facing recommendations, translating data into actionable insights
• Lead client meetings and communications, including status calls, planning sessions, and performance reviews
• Manage client expectations, timelines, and priorities, proactively identifying risks and resolving challenges before they escal ate
• Identify organic growth opportunities within existing accounts and collaborate with account management team and agency leadership on proposals and new initiatives
• Oversee vendor and partner relationships as needed to support integrated campaign execution
• Deliver senior-level quality on all client-facing materials to ensure accuracy, strategic alignment, and brand consistency

Requirements

• 6-9 years of account management experience within a marketing, advertising, or communications agency environment
• Proven track record of managing client relationships and leading integrated marketing programs across multiple channels
• Experience owning and managing client budgets, scopes of work, and profitability
• Demonstrated ability to lead cross-functional agency teams and manage complex, multi-stakeholder projects
• Strong strategic thinking skills, with the ability to translate client business goals into effective marketing plans
• Exceptional written and verbal communication skills, including experience presenting to senior-level clients
• Ability to make confident, informed recommendations and decisions, even in ambiguous situations
• Advanced organizational and project management skills, with a demonstrated ability to prioritize effectively and meet aggressive deadlines
• Experience with traditional, digital, and social media campaigns, including influencer/content creator initiatives
• Proficiency with project management and analytics tools (e.g., Monday.com, Google Analytics); willingness to learn new platforms as needed
• Demonstrated ability to analyze campaign performance data and present clear, actionable insights
• Self-motivated professional who is proactive, adaptable, and comfortable working in a collaborative, high-accountability environment
• Strong attention to detail and commitment to delivering exceptional client service
• Position is eligible for remote, hybrid or in-office work options
• 3 p.m. Fridays year-round
• 401k plan
• Up to 12 paid holidays
• Company-wide slow down between Christmas and New Year’s (time sensitive/urgent work only)
• Competitive Medical, Dental and Vision plans
• Company-provided life and disability insurance
• Company Paid Maternity/Parental Leave
• Membership to a Wholesale Club of your choice (paid for by MGH)

Why MGH?

You’ll join a passionate, collaborative team at an agencywith more than 30 years of experience helping brands grow. We’re proud of our90%+ employee retention rate and our vibrant culture rooted in creativity,collaboration, and results. We’re undergoing a transformation as an agency, soyou’ll be joining at a critical time, helping to shape how we evolve, grow, andpresent ourselves to our target categories.

Thank you for your interest in MGH, an Equal Opportunity Employer. We valuediversity and are committed to building a team that represents a variety ofbackgrounds, perspectives and skills.