Market Surveillance Technical Lead (SQL, Python, Financial Markets)

ACA Group; Chattanooga (TN); On-site; USD 90,000 - 110,000; Full time

Job summary

ACA Group in Chattanooga, Tennessee is seeking an Application Support Lead to oversee a team of analysts monitoring and enhancing surveillance data related to financial transactions. This role requires strong technical skills, including expertise in MS SQL and PySpark, while ensuring data integrity and driving client satisfaction.

The ideal candidate should have a solid understanding of financial markets and a proven ability to lead a team, manage complex data issues, and contribute to ongoing platform improvements.

Qualifications

• Strong experience with MS SQL (querying, troubleshooting, performance tuning).
• Experience using PySpark (Python) scripting.
• Solid understanding of financial markets, including securities, trade lifecycles, and holdings data.
• Proven ability to analyze and resolve complex data-related issues in a technical environment.
• Demonstrated leadership or team coordination experience.

Responsibilities

• Lead and mentor a team of Surveillance Data Analysts.
• Oversee execution of daily operational tasks for issue resolution.
• Act as a subject matter expert in surveillance data.
• Troubleshoot complex data and system issues within MS SQL.
• Ensure integrity, accuracy, and completeness of surveillance data.
• Drive process improvements and automation initiatives.

Skills

MS SQL querying and troubleshooting

PySpark (Python) scripting

Financial markets understanding

Data analysis and problem-solving

Leadership experience

Communication skills

Tools

AWS

New Relic

Postman

Linux/Bash

Lambda

Job description

Overview

ACA is seeking an Application Support Lead for our Surveillance Applications to lead a team of analysts responsible for monitoring, supporting, and enhancing surveillance data and systems related to financial transactions and securities activity. This role blends strong technical expertise with leadership responsibilities, ensuring the consistent delivery of high-quality surveillance support, maintaining data integrity, and driving client satisfaction across ACA Technology platforms.

Responsibilities

• Lead and mentor a team of Surveillance Data Analysts, providing day-to-day guidance, coaching, and performance management.
• Oversee execution of daily operational tasks across the surveillance support function, ensuring timely issue resolution and system stability.
• Act as a subject matter expert in surveillance data, including trade activity, securities, and holdings.
• Troubleshoot complex data and system issues within MS SQL environments, identifying root causes and implementing scalable solutions.
• Ensure integrity, accuracy, and completeness of surveillance data across platforms.
• Partner with internal stakeholders and clients to resolve issues, communicate updates, and implement enhancements.
• Manage system configurations and support ongoing platform improvements, particularly within the surveillance modules.
• Drive process improvements, automation initiatives, and efficiency gains; coordinate incident management and escalation processes, ensuring high-quality service delivery.
• Support onboarding and training of new team members.

Qualifications

• Strong experience with MS SQL (querying, troubleshooting, performance tuning).
• Experience using PySpark (Python) scripting.
• S solid understanding of financial markets, including securities, trade lifecycles, and holdings data.
• Proven ability to analyze and resolve complex data-related issues in a technical environment.
• Demonstrated leadership or team coordination experience.
• Excellent problem-solving, analytical, and communication skills.
• Prior experience in a market surveillance, compliance, or fintech environment.

Skills and attributes for success

• Proficiency in Python or other scripting languages for data analysis.
• Familiarity with market abuse surveillance concepts (e.g., insider trading, spoofing, wash trades).
• Background in client-facing roles or managing client relationships within a support model.
• Highly motivated and results-driven, with a proactive approach to learning and career growth; able to contribute to both internal initiatives and client-facing projects.
• Ability to work independently and collaboratively within a team, demonstrating leadership qualities when necessary.
• Continuously learning mindset, with a desire to stay updated with the latest technologies and industry trends. Dedicated to upholding ACA’s high-quality standards and customer service focus.

Nice to have

• Experience with AWS, New Relic, Postman, Linux/Bash, and Lambda.